Social Services Investigator I or II

Bachelor’s degree
Two years of professional experience in investigation, auditing, social work, juvenile justice, personnel administration, law enforcement, or child support enforcement (Level I)
Three years of professional experience in the same fields (Level II)
Knowledge of the rules and regulations governing social service agencies and residential facilities
Ability to review and analyze large amounts of information
Ability to conduct interviews effectively
Ability to gather and analyze evidence and information
Ability to organize and present facts in a concise and objective manner
Ability to testify in court
Effective communication skills, both orally and in writing

Carries a caseload comprised of investigations regarding abuse, neglect, sexual abuse and exploitation
Complete all investigation activities according to policy and statute guidelines
Conduct field interviews with victims, witnesses, providers, guardians, accused staff and other professionals
Identify policy violations and report concerns to contract and licensing monitors
Collect evidence and documentation including photographs, videos, written statements, incident reports, police reports, and medical records
Prepare a written investigative report including all demographic information, interviews, evidence and documentation, summary of finding
Complete all post investigation activities including appearing and testifying in registry hearings and/or criminal proceedings
Participate in on-call rotation to respond after hours and on weekends to priority investigations
Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures