Software Engineering – Sr. Advisor

Bachelor’s or foreign equivalent degree in computers or engineering
5 years of experience as an Associate – Projects, Software Engineer, or in a related occupation
Experience coding and testing
Experience enhancing and developing user sites
Experience executing retrofit projects for applications undergoing major enhancements
Experience creating project plans, identifying and managing change in project scopes, key dependencies, and potential crises, developing contingency plans, and providing estimations for new projects
Experience identifying, analyzing, and executing risk mitigation plans
Experience ensuring delivery of application changes
Experience establishing version control mechanisms
Experience using: ServiceNow, HTML, CSS, JavaScript, XML, AngularJS, Microsoft SQL Server, SQL Server Reporting Services (SSRS), SQL Server Integration Services (SSIS), C#, Splunk and Jira.

Perform hands-on application support for end-users, day-to-day maintenance, planning, and testing system upgrades of applications
Perform and Troubleshoot advanced customizations
Work with architects, developers, and other product members to fulfill updates, fixes, and new features within key applications
Create, maintain, and enhance Incident Management, Problem Management, Service Request Management, Service Catalog, Knowledge Management, Self-Service Portals
Create and configure Business Rules, UI Policies, UI Actions, Client Scripts, and ACLs including advanced scripting of each
Manage the fundamental administration and configuration of tasks in the ServiceNow platform
Maintain responsibility for standard configuration, user administration, security, workflow, data management and integrations
Aid in translating business requirements into technical requirements
Serve as subject matter expert in ServiceNow & RSAM applications.

No preferred qualifications provided.