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Software Release Manager
| Company | Salesforce |
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| Location | San Francisco, CA, USA |
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| Salary | $172000 – $236500 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Mid Level, Senior |
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Requirements
- 3+ years of proven experience working with Large Scale SaaS environments and cross-functional engineering teams
- 1-3 years of release management experience in an enterprise software development environment with strong knowledge of SaaS business models
- 5 years of Technical program or engineering management experience with deep understanding of software development lifecycle using agile methodologies
- Experience leading cross-functional teams in a matrix management environment with proven ability to establish credibility across all levels
- Strong project management capabilities including familiarity with release management tools, concepts, and corporate risk control frameworks (e.g., Sarbanes-Oxley)
- Outstanding organizational, excellent verbal and written communication skills with outstanding attention to details, and relationship-building skills that enable consensus-building and effective stakeholder management
- Excellent analytical and problem-solving skills with detail-oriented approach to planning and execution
- Ability to master technical subjects relevant to the program while adapting to a dynamic, fast-paced environment
- Demonstrated leadership in driving complex initiatives to completion and removing obstacles
- A related technical degree required.
- Ability to balance tactical execution with strategic thinking
- Ability to manage multiple priorities efficiently without loss of effectiveness
Responsibilities
- Drive on-time delivery of high-quality enterprise software releases
- Define and manage release schedules, milestones, and success criteria based on business requirements
- Assemble and lead cross-functional teams for releases of varying complexity
- Follow release planning and execution processes
- Manage change control processes for releases
- Proactively identify/mitigate risks and remove obstacles
- Guide root cause analysis to prevent issue recurrence
- Provide oversight for production deployments
- Communicate plans/status and escalate issues as required
- Continuously improve release processes and implement agile best practices
- Successfully partner with all functions across the entire company
Preferred Qualifications
- Experience managing SaaS Cloud Application releases
- Familiar with Service Ownership and DevOps best practices
- Experience with the Salesforce Platform and products
- Familiarity with compliance, security standards, policies, and risk management
- Public cloud infrastructure knowledge
