Solarwinds Administrator II
| Company | Iridium Communications |
|---|---|
| Location | McLean, VA, USA, Reston, VA, USA, Chandler, AZ, USA, Leesburg, VA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level |
Requirements
- Bachelor’s degree in a computer science-related field, or 6+ years of relevant experience in lieu of degree.
- 2+ years of experience with the SolarWinds platform administration and implementation in a corporate or data center environment
- 2+ years of experience troubleshooting IT infrastructure using monitoring tools.
- Proficiency in creating custom alerts, dashboards, and reports within SolarWinds.
- Strong understanding of network protocols, including TCP/IP, SNMP, and NetFlow.
- Ability to troubleshoot and optimize network and system performance using SolarWinds tools.
- Strong communication skills, with the ability to clearly present information and ideas to others.
- Confidence and the ability to build meaningful relationships with your manager and team members.
- Must be able to prioritize tasks, identify and correct mistakes, and ask for help when needed.
- Proactive in seeking ways to improve knowledge and skills, and enthusiastic about sharing knowledge with others.
- Expertise is SolarWinds modules such as HCO, NPM, SAM, NTA, and IPAM.
- Excellent troubleshooting and problem-solving skills.
Responsibilities
- Create and maintain diagrams and documentation of the SolarWinds environment, including integrations with network, systems, and storage elements.
- Install, configure, and manage SolarWinds modules, including Network Performance Monitor (NPM), Server & Application Monitor (SAM), NetFlow Traffic Analyzer (NTA), Hybrid Cloud Observability (HCO) and other relevant tools.
- Monitor and troubleshoot network and system performance issues using SolarWinds tools to ensure optimal functionality and minimal downtime.
- Provide advanced support for SolarWinds, including system updates, module configuration, and custom report generation to meet organizational needs.
- Utilize your knowledge and skills to analyze complex performance data, identify bottlenecks, and provide actionable recommendations for improvement.
- Develop and manage alerts, dashboards, and automation within the SolarWinds platform to enhance operational efficiency.
- Collaborate with IT teams to integrate SolarWinds with other infrastructure and monitoring tools.
- Provide 2nd and 3rd level support for SolarWinds-related issues, including vendor escalation as needed.
- Design, deploy and maintain the SolarWinds infrastructure for monitoring network devices, servers, applications, and databases.
- Configure and fine-tune SolarWinds modules to ensure comprehensive monitoring and reporting.
Preferred Qualifications
- Experience working in a data center environment.
- SolarWinds Certified Professional (SCP) certification or other relevant certifications.
- Familiarity with Cisco network environments and troubleshooting tools.
- Experience integrating SolarWinds with ITSM platforms or other monitoring tools.
- Any additional IT certifications (e.g., CompTIA Network+, Cisco CCNA, or equivalent).