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Solution Consultant

Solution Consultant

CompanyMRI Software
LocationSolon, OH, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
DegreesBachelor’s
Experience LevelEntry Level/New Grad, Junior

Requirements

  • Bachelor’s degree in Business, Computer Science, Engineering or technical field from an accredited college/university.
  • Team Player. At MRI our people work together. Our people work in formal and informal team settings to address our customers’ needs.
  • Effective Communicator. Our consulting team members possess outstanding spoken and written communication skills.
  • Excellent Student. At MRI our people constantly learn new skills. These range from business, software, technology, presentation, and management skills.
  • Enjoys teaching. Not only do our consultants learn new skills, they teach others. Our consultants provide training both to our customers and to our internal MRI employees.
  • Comfort with business technology. Knowledge of Excel, PowerPoint, Access, and Word provide a solid foundation for success. At MRI we’ll teach you how to work with database applications, how to write business reports using our software, how to manage business data using our technology, and other soft skills to enable your success.
  • Basic Business Knowledge. Our customers use our software for accounting and for managing real estate properties. Understanding the fundamentals of business is fundamental to delivering the best results.

Responsibilities

  • Teach a topic to an individual client or a group of clients
  • Manage the entire post-sales process, from onboarding, training, adoption, and relationship building
  • Assist a client with PMX product set-up
  • Understand and document a client’s business requirements
  • Work with product to create new data models and fields for specific client needs
  • Ensure an exceptional experience for all clients and work to ensure product adoption and relationship growth
  • Increase retention and revenue growth with regular check-in calls, QBRs, and top of class service
  • Work with review teams to ensure delivery of documents
  • Assist with developing training courses
  • Act as a the voice of the client by providing and synthesizing feedback for our product team

Preferred Qualifications

    No preferred qualifications provided.