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Solutions AI Architect – Pre-Sales

Solutions AI Architect – Pre-Sales

CompanyLilt
LocationBoston, MA, USA, Indianapolis, IN, USA, Washington, DC, USA, New York, NY, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
Degrees
Experience LevelSenior

Requirements

  • At least 4+ years of experience in a technical pre/post-sales role at a language services, language technology, or content management company
  • Experience working with a complex services-oriented solution
  • Proven ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level
  • Subject matter expertise in localization solutions, technologies, and processes
  • Technical background in computational linguistics or related field with experience in AI, LLM, NLP, or computed-assisted translation (CAT) solutions
  • A passion for technical and solution-based problem solving
  • Analytical approach to intelligence gathering and project planning
  • Outstanding verbal and written communication skills; ability to interact easily with end users and C-level executives
  • Keen attention to detail and adherence to deadlines
  • Strong desire to learn in a rapidly growing and dynamic pre-IPO growth environment
  • Self-motivated and inspired by a results-driven environment
  • Confidence communicating technical ideas to various audiences, primarily through presentations, white-boarding, and platform demonstrations
  • Comfort with a bit of chaos, startup experience is an advantage
  • Ability to work independently and self-sufficiently while being part of a team and pursuing team goals

Responsibilities

  • Serve as the technical co-pilot to LILT Account Executives and Account Managers, managing the customer’s technical experience from scoping (pre-sales) to deployment (post-sales / success)
  • Build and present references architectures, how-tos, and demo applications for customers
  • Be a subject-matter expert in translation and localization process optimization and best practices
  • Understand and align customer’s technology stack to optimize localization processes
  • Work closely with Engineering, Product, and Account Management teams to ensure smooth prospect-to-customer transitions and long-term customer success
  • Play an active role in the development and maintenance of client-integrations
  • Provide an escalated level of support for critical customer operational issues
  • Develop and iterate on internal processes to ensure consistency across our solutions engagements
  • Track existing technology solutions and follow the latest trends and developments in the localization industry

Preferred Qualifications

  • Startup experience is an advantage