Solutions Architect
| Company | Modern Treasury |
|---|---|
| Location | San Francisco, CA, USA, New York, NY, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior |
Requirements
- 5+ years experience in customer facing technical roles at B2B SaaS companies in one or more of the following functions: technical architect or solutions architect, sales engineering, customer success, product management, or engineering.
- Experience with REST API based solution design. Knowledge of web connectivity and integration protocols such as JSON / XML, file transfer protocols such as FTP / FTPS / SFTP, API tools such as Postman, and API concepts such as idempotency and pagination.
- Excellent communication skills. You’ll write more enablement material than you’ll read.
- Technical curiosity. Desire to get your hands dirty diving into technical specs.
- Finance and / or accounting knowledge is a plus.
Responsibilities
- You will design optimal implementation frameworks for customers, dive into complex technical requirements, collaborate closely with Product and Engineering on roadmap and product design, and work alongside our Customer Success and Customer Support teams to help customers get maximum value from Modern Treasury.
- You will work closely with Sales Engineers in the post-sale process to do deep discovery into our customers’ technical, financial, and operations needs, and use this information to design solutions. This will involve whiteboarding (virtual or in-person where possible), building out detailed solution design documents, and guiding customers’ development plans. Modern Treasury Solutions Architects are trusted advisors to our customers.
- Internally, you’ll be the technical voice of the customer and should be constantly learning and teaching our products. You’ll develop a broad understanding of our customers’ cross-product needs and use this unique perspective to provide feedback to the Product org on roadmap planning and product design. You’ll teach Customer Success Managers about the value our products deliver.
- As an early member of our SA function you will also shape our processes, tools, and strategy.
Preferred Qualifications
- Finance and / or accounting knowledge is a plus.