Posted in

Solutions Architect

Solutions Architect

CompanyNICE
LocationAtlanta, GA, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
Degrees
Experience LevelMid Level, Senior

Requirements

  • Experience in configuring and testing web-based software provided as a service
  • Experience with scripting in Linqpad, Powershell or similar
  • Experience with basic querying of databases (Microsoft SQL) and Elastic Search
  • Experience in data migration and/or transformation
  • Knowledge of Entra ID single-sign-on, Windows and Azure server and client technology
  • Knowledge of network principles (IP addressing, firewall rules, network security groups etc)
  • Efficient, effective and respectful communication skills both with customers and within internal departments
  • Excellent written and spoken English
  • Good listener, able to identify and validate assumptions
  • Able to use effective questioning to confirm understanding of a customer problem or request and then provide help to solve it
  • Capable of technical conversations with IT, and able to explain the outcome and impact to non-IT people
  • Methodical troubleshooting, technical skill and attention to detail used in diagnosing problems and reproducing issues in a local environment
  • Time-management to prioritize and switch between varied tasks
  • Focused and calm under pressure and with customers
  • Careful record keeping
  • Able to use initiative and to work effectively both independently and as part of a team
  • Be able to obtain security clearances (CJIS), US citizen or permanent resident.

Responsibilities

  • Creating a design that maps the customer’s data into our enterprise cloud solution (Azure) based on a customer’s technical and operational requirements and data sources
  • Configuring, testing, and verifying your design with closely-coupled integration to your customers’ criminal justice information
  • Working closely with the project management and value realization teams to lead the customer through a digital transformation of their organization
  • Working effectively with staff in all areas of the business, escalating when appropriate to management and/or other stakeholders
  • Considering technical and commercial relationships with end-users, partners and service providers.

Preferred Qualifications

  • Bachelors degree or Masters Degree is preferred