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Solutions Engineer
Company | Check |
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Location | New York, NY, USA |
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Salary | $131920 – $170720 |
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Type | Full-Time |
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Degrees | |
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Experience Level | Mid Level, Senior |
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Requirements
- 4 years+ of demonstrated success driving business outcomes in customer-centric roles; experience in FinTech or SaaS platforms preferred
- Experience in a customer-facing engineering role; proficiency in Python, TypeScript, or other modern programming languages preferred
- Experience in full-stack development and software architecture, with a deep understanding of system integrations; background in systems design and deployment of complex applications preferred
- Hands-on experience working with APIs and technical infrastructures; experience integrating RESTful APIs into web applications preferred
- Strong communication skills and executive presence, with the ability to effectively explain complex technical concepts to both technical and non-technical audiences
- Problem-solving mindset with an entrepreneurial approach to tackling challenges
- Ability to manage competing priorities in a fast-paced environment
- Intellectual curiosity and adaptability to evolving technologies and business needs
- Willing and able to attend our annual 3-day company offsite each year in the spring, and to travel occasionally as needed to support our partners
Responsibilities
- Partner with account executives to design solutions that address key business challenges.
- Conduct deep technical discovery with engineers, product managers, and technical leaders to understand their needs.
- Clearly articulate how our platform solves technical challenges and contributes to business success.
- Develop proof of concept applications, present technical demonstrations, and help potential customers visualize integration opportunities.
- Design API-driven financial solutions, including onboarding, funds flows, and reporting.
- Act as the bridge between sales and partners’ engineering teams, ensuring smooth technical handoff.
- Provide high-level implementation plans and estimate time to market.
- Offer structured feedback to internal product and engineering teams based on partner experiences.
- Assist partners in architecting, troubleshooting, and optimizing their integrations.
- Serve as the subject matter expert and trusted advisor to partners post-integration.
- Own the post-sales technical strategy and roadmap alignment with partners.
- Establish and maintain relationships with key technical stakeholders, from engineers to C-suite executives.
- Provide proactive strategic and technical guidance to drive partner adoption and growth.
- Act as an advocate for partner needs within internal teams, influencing product development and innovation.
- Serve as an escalation point for complex technical issues beyond standard support channels.
- Build partner-facing documentation, resources, and other artifacts to aid technical enablement.
Preferred Qualifications
- Experience in a customer-facing engineering role; proficiency in Python, TypeScript, or other modern programming languages preferred
- Experience in full-stack development and software architecture, with a deep understanding of system integrations; background in systems design and deployment of complex applications preferred
- Hands-on experience working with APIs and technical infrastructures; experience integrating RESTful APIs into web applications preferred