Skip to content
Solutions Engineer
| Company | Column |
|---|
| Location | San Francisco, CA, USA |
|---|
| Salary | $170000 – $220000 |
|---|
| Type | Full-Time |
|---|
| Degrees | |
|---|
| Experience Level | Senior |
|---|
Requirements
- 5+ years of experience in a technical solution engineering role
- Strong customer-facing presence
- Excellent written and verbal communication skills
- Strong problem-solving skills and ability to think creatively
- Humble attitude and willingness to work in the weeds
- Technical acumen to write code (such as JavaScript or Python) and query data using SQL
Responsibilities
- Own the complete technical relationship with our most strategic customers, spanning pre-sales, implementation, onboarding, and support.
- Own the implementation, delivery, and roll out of strategic cross functional projects.
- Identify operational bottlenecks + design and build internal tooling and processes to address them.
- Synthesize product feedback, identify gaps, write product requirement documents, and manage roadmap expectations with our engineering team and customers.
- Responsible for performing day-to-day activities consistent with safe and sound business practices and regulatory requirements.
- Responsible for identifying, assessing, and managing the risk associated with their activities by adhering to policies and procedures established by the Bank, and reporting issues identified to management.
Preferred Qualifications
- Experience in the financial services industry and/or strong knowledge of financial technology is a plus
