Solutions Engineer

Company	Dust
Location	San Francisco, CA, USA, New York, NY, USA
Salary	$Not Provided – $Not Provided
Type	Full-Time
Degrees
Experience Level	Mid Level, Senior

Meaningful experience in a combination of technical and customer-facing roles
Proven track record of helping customers unlock value from sophisticated software products
Experience conducting effective technical demonstrations and translating complex concepts to diverse audiences
Excellent communication and presentation skills with the ability to engage technical and business stakeholders
Strong technical aptitude with understanding of API concepts and generative AI prompt engineering principles
Passionate about educating customers of various backgrounds on new technologies
Ability to speak to both the technical and business value of a solution
Experience collaborating with cross-functional teams in fast-paced environments

Be instrumental in building our global Solutions Engineering organization from the ground up as our founding US Solutions Engineer, with the opportunity to define processes, establish best practices, and lay the groundwork for future team expansion
Partner with the Sales team to articulate Dust’s value proposition to our prospects and customers and set them up for success
Provide compelling product demonstrations that showcase Dust’s capabilities to both technical and business stakeholders
Help customers identify high-value use cases that align with Dust’s capabilities and their specific business needs
Own the technical evaluation end-to-end from customized demos to pilots, helping prospects by onboarding them onto the platform and driving pilot use-cases to completion
Represent the voice of the customer with Product & Engineering teams to ensure insights and feedback are being implemented into product strategy
Develop and maintain deep expertise in Dust’s product, platform capabilities and prompt engineering best practices