Special Project Coordinator – Operations & Policy Analyst 3

Special Project Coordinator – Operations & Policy Analyst 3

Requirements

• A Bachelor’s Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and four years professional-level evaluative, analytical and planning work.
• Any combination of experience and education equivalent to seven years of experience that typically supports the knowledge and skills for the classification.
• Extensive Project Management experience
• Demonstrated experience managing high-level projects
• Excellent customer service skills
• Ability to manage multiple tasks and effectively manage irate and hostile members
• Must be able to organize and prioritize work to meet deadlines and have flexibility, work demand tolerance and exhibit written and oral communication skills including effective communication with coworkers
• Must be proficient in Word, Excel and Powerpoint
• Strong Medicaid knowledge, particularly with experience in Medicaid complaints and grievances, work with Coordinated Care Organizations and/or professional or lived experience working, advocating and/or navigating Oregon’s Medicaid system
• Case management or advocacy experience, preferably with populations most impacted by health inequities
• Demonstrated skills in organizational collaboration, alternative dispute resolution and/or relationship-based approaches to resolving conflict
• Demonstrated ability to translate individual experience into systems improvement and advocacy, particularly within Medicaid and/or other health settings
• Demonstrated cultural awareness and cultural humility
• Demonstrated ability to steward relationships with diverse groups
• Strong communication skills (written and oral) with ability to persuade and to communicate complex topics in understandable ways
• Ability to manage multiple tasks and effectively manage and advocated for members experiencing extreme frustration with health systems and state government

Responsibilities

• Engage, align, and inform across agencies, units, and sections
• Support the Business Team in monitoring grantees’ activities
• Assist in conducting monthly check-in meetings and compliance audits to evaluate outcomes, outputs, and activities
• Lead and support internal and external projects as assigned by OCHE’s leadership
• Serve as a liaison between OCHE and other OHA Divisions, agencies, decision-makers, community partners, and communities
• Conduct community engagement presentations in communities statewide, including those with members from the most vulnerable and marginalized populations in Oregon

Preferred Qualifications

• Strong Medicaid knowledge, particularly with experience in Medicaid complaints and grievances, work with Coordinated Care Organizations and/or professional or lived experience working, advocating and/or navigating Oregon’s Medicaid system preferred
• Case management or advocacy experience, preferably with populations most impacted by health inequities
• Bilingual-bicultural/Multilingual-multilingual