Specialist - Global Benefits - Total Rewards

Specialist – Global Benefits – Total Rewards

A bachelor’s or associate’s degree
A minimum of five years of experience in benefits or related human resources administration and/or a combination of both
Knowledge and proficiency with Microsoft Office tools, including Word, Excel, Visio, Outlook, and PowerPoint
Strong project management and organizational skills
Excellent analytical and problem-solving skills
An understanding of the employee benefit delivery supply chain
Knowledge of various benefit-related legislation (e.g., ERISA, PPACA, COBRA, HIPAA, FMLA)
A solutions-focused approach toward everyday matters
A willingness to flex, adapt, and succeed in a dynamic, fast-paced environment
Strong interpersonal, verbal, and written communication skills
Experience in the preparation of effective presentations and speaking to large audiences

Develops strong working relationships with internal and external customers
Supports all aspects of North American health & welfare benefits and savings plan administration, as well as global benefit administration
Manages supplier relationships and programs and monitors performance and deliverables, potentially including but not limited to, Otis’ benefits administrator and other select vendor responsibilities
Lead point of contact for benefits escalations – partners with Otis HR shared services, payroll, and HRBPs to work towards resolution
Assists with the planning and execution of U.S. Annual Enrollment, year-end payroll testing, compliance filings, and plan audits
Creates standard work and process maps to document key processes and identifies and implements process improvement opportunities with Otis’ HR shared services
Partners closely with internal and external resources to develop various benefits communications materials
Supports various reporting and analysis
Delivers benefits program trainings to various audiences
Leads and supports special benefit related projects, as assigned