Specialist – Strategy & Organizational Management
| Company | Amgen |
|---|---|
| Location | Tampa, FL, USA, Thousand Oaks, CA, USA, Holly Springs, NC, USA |
| Salary | $115058 – $143472 |
| Type | Full-Time |
| Degrees | Bachelor’s, Master’s, PhD, Associate’s |
| Experience Level | Mid Level, Senior |
Requirements
- Doctorate degree
- OR
- Master’s degree and 2 years of Information Systems experience
- OR
- Bachelor’s degree and 4 years of Information Systems experience
- OR
- Associate’s degree and 8 years of Information Systems experience
- OR
- High school diploma / GED and 10 years of Information Systems experience
Responsibilities
- Serve as the Product Owner for infrastructure services, overseeing the full lifecycle of program delivery from visioning through execution
- Lead SAFe Agile initiatives—including PI planning, DevOps practices, CI/CD, and process automation—to drive continuous improvement
- Establish and nurture robust relationships with cross-functional business units and Technology partners while collaborating with executive leadership to align strategic priorities and ensure effective program execution
- Manage demand processes to prioritize program initiatives and support program planning and resource allocation (internal and external) for efficient delivery of capabilities
- Champion initiatives to build continuous learning and development programs that empower teams and enhance operational excellence, including facilitating training and enablement sessions to drive the adoption of best practices and innovative technologies
- Work collaboratively with business partners, end users, and technology teams to capture, document, and validate business requirements and design integrated process workflows that improve transparency, auditability, and operational efficiency
- Leverage agile methodologies to introduce process improvements and automation that optimize program delivery and system performance, coordinating with enterprise teams to implement automated regression testing and other quality assurance measures
- Provide leadership in coordinating and supporting cross-functional teams within infrastructure services, ensuring seamless collaboration, alignment, and operational efficiency across various business units
- Drive workflow enhancements necessary to support efficient operations and improve transparency across Amgen’s processes
- Collaborate closely with Technology, other stakeholders to ensure seamless coordination and execution of program initiative
- Maintain active engagement with executive leadership to provide program updates and align on strategic priorities
- Enable learning and development by fostering a culture of continuous improvement through cross-functional engagement, knowledge sharing, and training initiatives that enhance team capabilities and drive operational excellence
Preferred Qualifications
- Relevant experience in program management, infrastructure services, or enterprise technology within a global organization
- SAFe Program Consultant (SPC) or SAFe Agilist (SA) certification
- Project Management Professional (PMP) or Program Management Professional (PgMP) certification
- ITIL Foundation or higher certification
- Certified Scrum Master (CSM) or Product Owner (CSPO) certification
- AWS Certified Cloud Practitioner or equivalent foundational cloud-related certification
- Strong background in SAFe Agile methodologies, PI planning, and DevOps practices
- Experience managing demand pipelines, resource planning, and stakeholder engagement at an executive level
- Proven ability to drive learning and development initiatives in a cross-functional environment
- Familiarity with enterprise infrastructure services, cloud platforms, and IT operations
- Excellent communication, leadership, and problem-solving skills in a highly matrixed organization