Specialty Sales Team Leader

Specialty Sales Team Leader

Requirements

• High school diploma or equivalent
• Must be at least 18 years of age or older
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
• Work independently and as part of a team
• Manage workload and prioritize tasks independently
• Welcoming and helpful attitude toward all guests and other team members
• Effective communication skills
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes

Responsibilities

• Demonstrate a service culture that prioritizes the guest service experience.
• Plan daily/weekly workload at the direction of your direct leader, and execute the same to deliver on department and store sales goals and guest engagement.
• Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning.
• With direct leader guidance, develop, coach, and lead a team of consultants who are knowledgeable and passionate.
• Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your direct leader.
• Encourage team to use tools available in their department as an opportunity to welcome, inspire and influence guests by providing personalized recommendations to complete their purchase.
• With direct leader guidance, partner with third party vendors to ensure brand standards and merchandising are being met and areas are full and maintained.
• Support team’s execution of changes and updates to merchandise sets, and visual presentations for defined categories.
• Create inspiring visual moments by ensuring product is organized, signed correctly and merchandised to support seasonal trends.
• Support your direct leader in leading assigned department area backroom processes, organization, layout and replenishment of the sales floor to ensure product is available for guests.
• Participate in team hiring and onboarding processes.
• Lead your team in prioritizing the guest experience by ensuring the fitting rooms are welcoming, clean and safe if applicable to your assigned areas of responsibility.
• Support your direct leader in establishing clear goals and expectations and hold team members accountable to expectations.
• Demonstrate a culture of ethical conduct, safety and compliance; lead and hold the team accountable to work in the same way.
• Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately.
• Model the execution of physical security processes in order to enhance the in-store security culture.
• Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices.
• If applicable, as a key carrier, follow all safe and secure training and processes.
• Address all store emergency and compliance needs.
• Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
• Model creating a welcoming experience by greeting guests as you & your team are completing your daily tasks.
• Demonstrate how to engage with guests when assistance is needed, engage with guests in a welcoming way, and help solve their specific needs.
• Lead by thanking guests and let them know we’re happy they chose to shop at Target.
• All other duties based on business needs.

Preferred Qualifications

• Previous retail experience preferred
• Enjoy interacting and helping others – including guests that shop our store and fellow team members you work with.
• Thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
• Open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).