Skip to content
Sr Administrative Assistant
| Company | Southwest Airlines |
|---|
| Location | Dallas, TX, USA |
|---|
| Salary | $58850 – $65400 |
|---|
| Type | Full-Time |
|---|
| Degrees | |
|---|
| Experience Level | Mid Level, Senior |
|---|
Requirements
- Skilled in a high level of customer service delivery
- Ability to identify conflict and must seek to clarify details
- Skilled in office management & department procedures
- Ability to use MS Applications – Outlook, Word, Excel, Teams, and PowerPoint
- Ability to meet confidentiality expectations regarding confidential, proprietary and sensitive Company information
- Ability to communicate professionally with Leaders and all internal & external Customers
- Ability to prioritize and multitask, working with a high sense of urgency
- Ability to proactively seek creative ways to perform tasks in a timely and efficient manner (email, deadlines, calendar management, organization)
- Knowledge of the mission and purpose and vision of Southwest Airlines and their department Understands the different functions of the department
- Required: High School Diploma or GED
- Required: Intermediate level experience, fully functioning broad knowledge in Administrative Support or Customer Service related fields
Responsibilities
- Work under broad supervision and may be assigned multiple concurrent general projects
- Anticipate Leaders needs and proactively resolve scheduling conflict
- Support and lead large event planning for the Department, including department projects and cultural activities
- Review department and company news closely and understand them in relationship to his or her organization
- Compose and edit correspondence with appropriate grammar and structure, including under Leader’s signature
- Proactively manage and prioritize calendars and itinerary to ensure most effective use of the Leader(s) time.
- Schedule and manage travel arrangements under direction of Leader(s)
- Practice effective meeting management for self and multiple Leaders
- Assist in onboarding of new Employees under supervision of Leader
- Organize and maintain all files, records and other information; ensures databases are up to date
- Serve as backup to Executive Assistant(s)
- Own routine department processes & programs and complete processes accurately and on time while seeking efficiencies and process improvement
- May perform other job duties as directed by Employee’s Leaders
Preferred Qualifications
No preferred qualifications provided.
