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Sr Business Systems Analyst
Company | Zuora |
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Location | San Carlos, CA, USA |
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Salary | $146500 – $219800 |
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Type | Full-Time |
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Degrees | Bachelor’s |
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Experience Level | Expert or higher |
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Requirements
- Bachelor’s degree in Management Information System (MIS), Finance, Accounting, or related field
- Over 10+ years of experience as a Business or Systems Analyst within a finance or accounting environments, with strong emphasis on P2P (prefer Coupa) and ERP/financial systems such as NetSuite
- Solid understanding of core financial operations, including accounting principles, month-end close activities, and FP&A practices related to allocations, budgeting, and forecasting
- Direct, hands-on experience with NetSuite is required; familiarity with platforms like Coupa, Blackline, and other finance tools is a plus
- Exceptional analytical and troubleshooting skills with a keen eye for process improvement and quality assurance
- Strong communication skills—both written and verbal—for effectively gathering requirements, documenting processes, developing test strategies, and collaborating across teams
- Knowledge of financial reporting, accounting standards, and regulatory compliance requirements, including IT controls, SOX, SDLC, and change management
Responsibilities
- Collaborating with Procurement and Accounting Team to assess business needs and optimize processes such as Procure to Pay (P2P), General Ledgers and Record to Report (R2R), with the goal of identifying improvements and increasing efficiency in finance applications, while aligning with industry best practices and standards
- Leading initiatives to enhance Procure to Pay, Month-End Close, and Record to Report and other financial processes, aiming to boost operational efficiency and contribute to overall business performance
- Engaging directly with the Cross-Functional teams to gather and clarify requirements, write and refine user stories, coordinate approvals, support development, conduct functional testing, and assist with business testing before release
- Providing system support for financial systems such as NetSuite, Coupa, and others by addressing configuration, data, and transactional issues
- Creating and maintaining user documentation and training materials, and delivering end-user training sessions to maximize system adoption and effectiveness
- Managing and reviewing IT support tickets by diagnosing issues, performing root cause analysis, and ensuring prompt resolution
- Maintaining system documentation and standard operating procedures (SOPs) current and comprehensive
Preferred Qualifications
- NetSuite SuiteFoundation Certification is preferred
- Familiarity with platforms like Coupa, Blackline, and other finance tools is a plus