Sr Consultant – Digital Product Owner – Conversational AI
| Company | Nationwide |
|---|---|
| Location | Columbus, OH, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior, Expert or higher |
Requirements
- Undergraduate studies in business administration, digital marketing, human-computer interaction, user experience, product management and design, user experience, computer science, or related fields.
- Typically, 10 or more years of demonstrated experience delivering customer-facing digital solutions in a complex, multi-sector, multi-product business, internet sales, website or web application development and/or research.
- Experience with agile delivery methodologies and product management/owner principles and experience managing large, sophisticated projects required.
- Deep knowledge of agile delivery methodologies and product owner practices required.
- Strong project and process management skills.
- Strong verbal and written communication skills to interact with all levels within the company as well as external parties.
Responsibilities
- Partners with Digital Product Manager and other Digital Product Owners to execute on the solution vision/roadmap.
- Serves as the customer and business proxy to developers and agile teams for highly complex and technical digital products and experiences.
- Defines, prioritizes and grooms the agile delivery team’s product backlog to ensure continuous delivery.
- Participates in daily scrum meetings, grooming meetings, project status meetings, sprint planning and review meetings.
- Participates in planning and execution of user acceptance testing, triages issues and works with development team to resolve technically complex issues.
- Defines, monitors and analyzes metrics that inform the success of the digital solution(s).
- Acts as a source of expertise for direction, mentoring and guidance for less experienced Product Owners.
Preferred Qualifications
- Property/casualty insurance and/or life/health/accident/variable annuity licensing and/or FINRA 6 and 26 securities registration, CLU, CPCU, CPU, FLMI certifications are a plus.
- Understanding of the insurance/financial services industry a plus.
- Knowledge of user experience principles and practices a plus.