Sr. Director – HPC Ops Engineering
| Company | Core Scientific |
|---|---|
| Location | Paducah, KY, USA, Denton, TX, USA, Austin, TX, USA, Miami, FL, USA, Maryville, TN, USA, Auburn, AL, USA, Calhoun, GA, USA, Kermit, TX, USA, Grand Forks, ND, USA, Muskogee, OK, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Expert or higher |
Requirements
- A bachelor’s degree in information systems, computer science, business operations, or a related field is required.
- Master’s degree preferred.
- 10+ years of progressive IT management experience in a highly competitive, large corporation organization managing $1M+ budgets with solid knowledge of systems operations and 24/7 data center support.
- Strong knowledge of data center infrastructure elements, including electrical and mechanical subsystems, security, and life/safety systems.
- Demonstrated experience with disaster recovery concepts, strategies, and implementation.
- Excellent oral and written communication skills and ability to present complex topics to a nontechnical audience.
- Strong execution skills.
Responsibilities
- Lead the HPC Operations Teams to maintain 24×7 critical infrastructure service delivery and meet/exceed SLAs for uptime and performance.
- Vendor management to ensure completion of Core Scientific maintenance standards and meet customer-facing Service Level Agreements (SLA’s).
- Lead and direct the team to conceive, architect, propose, and drive the deployment and implementation of infrastructure solutions.
- Deep dive with the data center teams on operational processes, policies, procedures, SLA performance, and continuous improvement.
- Leads in incident resolution and drives root cause analysis to completion.
- Overall capacity management across multiple Data Centers.
- Through regular embedded visits, create detailed reports where each data center excels and where it can improve.
- Maintain a broad knowledge of state-of-the-art mission-critical data center infrastructure equipment and systems, keeping abreast of industry trends.
- Ensure site-level leaders can prioritize projects and other operational objectives appropriately.
- Monitor various key performance indicators, recognize areas of underperformance, analyze root causes, and develop an improvement plan.
- Provide a clear vision of work required within the domain and the ability to quickly and concisely detail vision and requirements.
- Foster open, respectful, and professional communication directly within the team, with coworkers/teammates, leaders across the organization, and external vendors.
- Performs other duties as assigned.
Preferred Qualifications
- Master’s degree preferred.