Sr. Director of Commercial Transformation – Structural Heart
| Company | Medtronic |
|---|---|
| Location | Minneapolis, MN, USA |
| Salary | $220800 – $331200 |
| Type | Full-Time |
| Degrees | Bachelor’s, Master’s, MBA |
| Experience Level | Senior, Expert or higher |
Requirements
- Bachelor’s degree
- 15+ years’ experience in sales operations and/or commercial leadership, 13+ with a graduate degree
- 8+ years of managerial experience
- Proven experience in leading commercial transformation initiatives within the medical device industry.
Responsibilities
- Develop and implement comprehensive commercial transformation strategies that align with the overall business goals, support growth, and improve market share.
- Collaborate with GMs & regional leadership to transform Structural Heart commercial organization to enable continued growth in TAVR and commercial launch of novel mitral and tricuspid therapies. Focus on strategy, structure, roles, job descriptions, staffing models, career paths, talent profile and timing in each region (OLM & RLM).
- Identify and prioritize key areas for transformation within the commercial operations.
- Lead the execution of transformation initiatives, ensuring timely delivery and alignment with business objectives.
- Leverage market insights, customer feedback, and competitive analysis to ensure that the commercial approach is innovative, customer-centric, and future-focused.
- Conduct market research and analysis to identify trends, opportunities, and competitive landscape.
- Utilize data and insights to inform strategic decisions and drive commercial excellence.
- Monitor industry developments and adjust strategies accordingly.
- Develop and implement strategies to enhance customer engagement and satisfaction.
- Collaborate with marketing and sales teams to create customer-centric solutions and experiences.
- Implement tools and technologies to improve customer interactions and streamline processes.
- Spearhead the integration of tools and technologies (e.g., CRM systems, data analytics platforms, e-commerce, virtual sales tools) into the commercial function.
- Ensure that capabilities enhance sales, marketing, and customer service functions to improve efficiency, collaboration, and overall commercial performance.
- Analyze and optimize sales processes to improve efficiency and effectiveness.
- Implement best practices and innovative solutions to enhance sales performance.
- Monitor sales metrics and KPIs to track progress and identify areas for improvement.
- Report on the progress of transformation projects to senior management, highlighting key outcomes, challenges, and opportunities.
- Work closely with product development, marketing, sales, and other departments to ensure alignment and integration of transformation initiatives.
- Foster a collaborative environment to drive innovation and continuous improvement.
- Provide leadership and guidance to cross-functional teams involved in transformation projects.
- Work closely with senior leadership and key stakeholders across the organization to communicate the vision, progress, and impact of transformation initiatives.
- Lead change management efforts to ensure successful adoption of transformation initiatives.
- Address resistance and challenges, providing solutions and support to ensure smooth transitions.
Preferred Qualifications
- Master’s degree or MBA
- Strong strategic thinking and analytical skills.
- Excellent leadership and project management abilities.
- High EQ and ability to collaborate cross-functionally and cross-geographies.
- Familiarity with CRM systems and other sales optimization tools.
- Ability to adapt to a fast-paced and dynamic environment.
- Innovative mindset with a focus on continuous improvement.
- Ability to work collaboratively with cross-functional teams.
- Strong communication and interpersonal skills.
- Experience with change management and driving organizational change.
- Knowledge of market trends, customer behavior, and competitive landscape in the medical device industry.
- Proven project management and problem-solving skills
- Influence management skills
- Strategic planning experience
- Results orientation – strong planning/execution skills
- Excellent oral and written communications
- Proficiency in data analysis and utilization of insights to drive decisions.