Sr. Manager – Delivery Solutions Architects – Communication – Media & Entertainment
| Company | Databricks |
|---|---|
| Location | Northeastern United States, USA |
| Salary | $245300 – $376200 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior, Expert or higher |
Requirements
- 7+ years of successful experience in a customer facing role
- Proven delivery experience in SaaS Technologies, particularly in the areas of Data Analytics, Data Warehousing, Data Engineering, ETL, Machine Learning, AI or Data Science.
- Experience building and leading technical post-sales teams – hiring, on-boarding, and enabling post-sales professionals
- Trusted advisor to technical executives that guide strategic data project delivery decisions
- Lead a team through best practices for architecture discussions, use case Go-Lives, creating project and execution plans and customer growth strategy
- Experience in delivery and deployment of workloads or data products into production, e.g. in a delivery architect, project manager, devops, or service/product owner role
- Conversant with business issues our customers face today and likely big data use cases in different industries.
Responsibilities
- Manage a diverse team of Delivery Solution Architects to achieve customer, company, and team goals (usage growth, career growth and hiring)
- Hire, coach, and grow a team of Delivery Solutions Architects for a company in high-growth mode
- Keep your team of DSA’s ahead of the technical curve.
- Assign accounts and distribute work across individuals for optimal customer coverage and team balance
- Inspire the team to be customer obsessed by understanding customer goals, their use cases, and Databricks technology
- Build relationships and partner with Sales, pre Sales and professional services teams to accelerate growth of customers
- Work with cross functional teams to reduce customer risk and help your team with escalations and address any issues or blockers
- Lead team activities to monitor customer progress and forecast growth
- Provide input to grow and improve internal processes, drive operational rigor and lead programs that drive impact across the organization
- Maintain a robust hiring pipeline at all times.
Preferred Qualifications
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No preferred qualifications provided.