Sr. Manager – Employee Engagement

Sr. Manager – Employee Engagement

Requirements

• Bachelor’s degree required in Human Resources, Organizational Development, Communications, Marketing or a related field
• 10+ years of experience, 5+ years of managerial experience
• Proven track record of successfully building awareness on key organizational issues and presenting a relevant solution while guiding stakeholders through collaborative shared decision-making processes
• Possesses strong and effective project and change management skills that foster personal and professional growth, champions innovation and accountability, and advances the capabilities of a high-performing team
• Ability to excel in a dynamic, collaborative environment supporting high-growth and fast-paced business units and an employee base that is distributed across the US
• Ability to juggle multiple projects and tasks and successfully prioritize delivering results in the face of competing business interests
• Self-starter; ability to execute with limited direct guidance or detailed requirements
• Exceptional problem-solving and decision-making skills
• Possesses established leadership skills and can develop productive and influential partnerships, network, and communicate effectively with a variety of stakeholders, including field employees, senior leadership, and outside business associates
• Strong organizational skills and high attention to detail
• Ability to gather qualitative and quantitative data and perform detailed data analysis for informed decision making
• Ability to conduct external research to identify industry best practices that may be useful for USIC
• Expert level knowledge of Microsoft Excel and PowerPoint
• Exceptional communication skills and people skills
• Ability to travel as needed

Responsibilities

• Partner with the HRLT Steering Committee to design and execute employee engagement strategies that align with company values, culture, and overall business objectives
• Lead and develop an effective Employee Engagement team that will develop and drive programs that improve employee experience with measurable improvements to the candidate pipeline, engagement scores, and retention
• Partner with all areas of Human Resources, Operations, Marketing, and other functions as needed to execute employee experience strategies and drive execution to deliver measurable results
• Lead the development of employee experience journey maps to assess USIC’s strengths and weaknesses. These end-to-end journey maps will extend from an external candidate’s first impression of USIC to the point of long-term career success
• Analyze employee feedback, engagement surveys, and HR metrics to identify trends and areas for improvement
• Provide guidance and lead action planning on employee survey results to enhance workplace satisfaction and retention
• Partner with Marketing to develop and manage internal communication strategies to ensure employees are informed, connected, and aligned with company goals
• Provide regular business updates for leadership including metrics, benchmarking, qualitative employee feedback, and progress indicators
• Support transition and change management for any USIC initiative that impacts the employee experience. Provide employee engagement support to any future M&A integration initiatives
• Deliver project results that meet requirements and are delivered within designated timelines and budgets

Preferred Qualifications

No preferred qualifications provided.