Sr. Manager – HR Operations
| Company | Goodwin |
|---|---|
| Location | Boston, MA, USA, Santa Monica, CA, USA, Washington, DC, USA, Los Angeles, CA, USA, Philadelphia, PA, USA |
| Salary | $108800 – $194500 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior, Expert or higher |
Requirements
- Bachelor’s degree required or equivalent experience.
- Proficiency with Workday or similar HRIS system required including experience conducting/overseeing system testing.
- A minimum of 7 years of HR experience, with at least 3 years in operations, transformation and/or shared services.
- Minimum of 3 years of people management experience including management of remote team members.
- Proven ability to identify, recommend and implement HR business process changes that result in enhanced efficiency, outcomes and/or user experience using available tools and technology.
- Demonstrated ability to effectively manage a team of individual contributors including training, coaching, developing and engagement.
- Direct experience managing vendor relationships and demonstrated ability to influence and negotiate required.
- Excellent written and oral communication.
- Demonstrated ability to work effectively in a highly matrixed team environment.
- Strong Microsoft Office – Word, Excel, Visio, and PowerPoint skills.
- Innate integrity and strong business judgment and decision-making abilities required.
- Demonstrated ability to respect, protect and maintain highly confidential and sensitive information.
- Familiarity with relevant employment and privacy laws.
Responsibilities
- Provides guidance, direction, and oversight of work assignments and results to a team of US-based individual contributors across different HR sub-teams.
- Identifies opportunities for continuous improvement that will result in efficiencies in processes, workflows and procedures with a specific focus on standardization, automation and the use of AI.
- Triage technology related enhancements for the Talent organization.
- Partners closely with London-based counterpart ensuring all changes are compliant and support the business needs in Europe & Asia.
- Ensures data integrity of all data in the Workday system and ensures routine audits are completed and any and all data issues are analyzed and corrected in a timely manner.
- Owns the end-to-end onboarding and offboarding processes for all US-based partners and employees.
- Drives development and delivery of training programs and materials focused on HR process and procedures for HR professionals at all levels.
- Manages vendor/outside agency relationships such as background check processing, unemployment claims and employee employment verifications.
- Works with the Director, HR Operations and People Analytics and peers to execute on various strategic Human Resources initiatives.
Preferred Qualifications
- Preference for prior experience in professional services or law firms.