Sr. Manager – Tech Product & Solution

Sr. Manager – Tech Product & Solution

Requirements

• Bachelor’s Degree in Computer Science or equivalent experience.
• Scrum Product Owner certification (CSPO) preferred. (Required)
• 7-10 years Experience in a related field. (Required)
• 7-10 years Relevant Product Management, Product Owner, Business Analyst, and System Analyst experience in an agile software product development environment. (Required)
• 2-4 years Experience in a leadership role. (Required)

Responsibilities

• Drive business engagement and shape strategic roadmaps to improve the adoption and impact of enterprise data products.
• Serve as the first point of contact for external requests, ensuring intake processes are streamlined and aligned with team priorities.
• Oversee the end-to-end product lifecycle, from ideation and requirements gathering to feature prioritization, risk management, and successful integration.
• Partner with business and internal/external customers to analyze current customer experiences, identify areas for improvement, and create/handle product vision and roadmaps.
• Lead and mentor a team responsible for designing, developing, and implementing enterprise-class relational and dimensional data models.
• Define and handle requirements, breaking them into actionable sub-tasks and distributing them across multiple teams for efficient execution.
• Develop and maintain intake, prioritization, and validation processes to ensure timely and effective delivery of solutions.
• Guide the Business Intelligence strategy by enhancing data architecture, optimizing data pipelines, and improving overall operational efficiency.
• Supervise and manage multiple workstreams simultaneously, ensuring progress, alignment, and communication across all customers.
• Identify risks and proactively develop mitigation plans to ensure successful project delivery.
• Collaborate with leadership to align technical solutions with business goals and long-term critical initiatives.
• Communicate effectively with customers at all levels, ensuring transparency, alignment, and validation throughout the project lifecycle.
• Define and implement technology strategy approaches for initiatives by partnering with senior-level resources and providing recommendations on scope delivery, phasing, and workstreams.
• Lead and deliver business and technology initiatives in the capacity of an analyst, project/program or product manager.
• Own and manage the business relationship, refining project vision by developing business cases, identifying impacted customer segments, defining the business problem, and ensuring alignment with the technology roadmap and strategy.
• Perform day-to-day management of business customer relationships on cross-domain initiatives, ensuring continuous engagement and alignment.
• Provide leadership in evolving solution design and encourage teamwork across domain teams to ensure seamless execution.
• Effectively coach the team by providing appropriate direction, timely developmental feedback, coaching, and conducting performance reviews to enhance results and achieve operational goals.
• Provide mentorship and direction that enables team members to take action and meet performance objectives.

Preferred Qualifications

• Scrum Product Owner certification (CSPO) preferred.