Sr. Manager – Tmo Lead – Consumer

Sr. Manager – Tmo Lead – Consumer

Requirements

• 10+ years’ experience with demonstrable experience in project management of large scale, global, multi-year transformations
• Experience working across multiple segments or markets within McDonald’s if internally sourced
• Bachelor’s degree in Business, Communications, HR, Data & Analytics, or related field
• Ability to lead people and partner with stakeholders in a complex, multinational setting
• Strong communication (written and oral) and problem-solving skills
• Ability to adapt to changing priorities and manage multiple tasks simultaneously

Responsibilities

• Understand how the Consumer platform global priorities support the growth drivers in the US business and detail a US-specific roadmap over a 1Y and 3Y horizon (aligned to phase planning)
• Continuously evaluate and refine the roadmap, adapting plans to accommodate changing priorities, resources, or external factors.
• Clearly articulate and socialize US Consumer roadmap with key stakeholders, including Leadership
• Track execution progress, triage and support Manage regular exception-based status reporting to leadership
• Understand market-level resource and skill levels needed to deliver global Consumer programs in the US
• Support US leads in identifying and standing up the right cross-functional teams to enable program development & execution e.g., across communications, franchisee relationships, operations etc.
• Assess existing market capacity and enable talent planning with market leadership and People team including flagging potential resource gaps to be addressed
• Support the global and US leads in navigating US governance process to unlock resourcing & budgets and manage deployment timelines (Prioritization Office and GSET)
• Own oversight of detailed Consumer program roadmaps and develop cross-functional project plans for US market (key milestones, timelines, sequencing, resource allocation, leadership touchpoints/approvals and business targets).
• Maintain ownership of the recurring, cross-functional team meetings, ensuring all action items are brought to completion while establishing and delivering on key metrics
• Support US Initiative leads in coaching, developing and holding accountable cross-functional teams to deliver on initiative objectives from concept through pilot and launch phases
• Act as the main Point of Contact for US Consumer Leads in understanding what is being delivered by global and through market teams; liaison with global and market stakeholders to get to answers
• Partner with in-market Change Management to assess organizational readiness for change and coordinate with People, Communications etc. to foster buy-in and communicate transformation-related updates & changes
• Escalate market-specific challenges / opportunities to the global teams as needed

Preferred Qualifications

• Project Mgmt. Professional (PMP®) Certified preferred