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Sr Mortgage Servicing Business Management Analyst-Surveillance & Monitoring
| Company | TD Bank |
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| Location | Greenville, SC, USA |
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| Salary | $68640 – $112320 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Senior |
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Requirements
- Undergraduate degree
- 5 + years relevant experience
Responsibilities
- Provides specialized business management related advice/support to management / leadership and respective teams for area(s) of specialization with industry, external and internal, enterprise and business awareness; understand trends, identify issues and opportunities and provide recommended action to management
- Leads on the implementation of initiatives in support of the overall business/function strategy
- Manages a set of business management work activities requiring coordination across multiple areas
- Supports / manages the integrated implementation of policies/processes / procedures / changes across multiple functional areas
- Provides subject matter expertise and/or input to projects/initiatives as a representative for area of specialization, and where necessary participate in identifying, designing and testing solutions and supporting implementation activities
- May develop and provide complex reporting, analysis, and assessments at the functional or enterprise level
- Develops and delivers presentations/communications to management or broader audience
- Adheres to internal policies/procedures and applicable regulatory guidelines, contribute to the review of internal processes and activities and assist in identifying potential opportunities to improve operational efficiencies
- Identifies variances and contributes to the analysis, due diligence and implementation of initiatives and/or business operations within defined area of responsibility
- Supports development and/or/implementation of standards, policies, procedures, and solutions that mitigate risk and maximize availability of service, efficiency and effectiveness
Preferred Qualifications
- Data & Analysis Reporting (Advanced Excel, SQL proficiency, data visualization tools, statistical and trend analysis, ETL & Data Cleansing)
- Mortgage Servicing & Compliance Knowledge (investor & insurer guidelines, regulatory compliance, default and Loss mitigation processes, escrow, Payment processing)
- Surveillance & Early Warning Indicators ( Business process modeling, robotic process automation, API & system integration, automated reporting and dashboard creation)
- Investigation and Root Cause Analysis
- Regulatory & Risk Management Skills
- Communication & Stakeholder engagement experience
