Sr Operations Professional
| Company | Ameriprise Financial |
|---|---|
| Location | Charlotte, NC, USA, Minneapolis, MN, USA |
| Salary | $20.92 – $28.27 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior, Mid Level |
Requirements
- High school or GED
- 1-3 years of relevant experience in operations, processing, or customer service
Responsibilities
- Independently process, reconcile and/or balance for the assigned product in an accurate, timely and compliant manner.
- Work with appropriate internal and external business partners to research and resolve issues, troubleshoot and provide seamless service. Identify process improvements and partner with appropriate resources to implement solutions.
- Utilize various computer applications to provide operational processing information and take action as appropriate. May participate in various team or department project requests, as assigned.
Preferred Qualifications
- Ability to research and resolve problems.
- Demonstrated ability to manage multiple priorities in a fast-paced, results-driven transaction-based environment.
- Demonstrated understanding of company and industry regulatory requirements.
- Strong written and verbal communication skills.
- Strong attention to detail including demonstrated ability to meet accuracy standards in a high-volume processing situation.
- Ability to understand and communicate complex issues.
- Product-specific or financial services industry experience.