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Sr. Platform Product Manager – Communications
| Company | Cedar |
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| Location | New York, NY, USA |
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| Salary | $164050 – $193000 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Senior, Expert or higher |
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Requirements
- 6+ years of PM experience, with a track record of delivering technical platform products at scale
- Strong technical fluency—comfortable discussing APIs, system architecture, backend scalability
- Experience improving backend systems, including refactoring, scaling APIs, and automation
- Proven cross-team collaboration, aligning product, engineering, operations, and vendors
- Data-driven mindset, skilled at defining success metrics and using insights to drive strategy
- Strong stakeholder management, with the ability to influence exec leadership on investments
- Experience managing third-party vendors (e.g., Twilio) for reliability and cost efficiency
- Comfortable solving ambiguous problems, leveraging experimentation and limited data.
Responsibilities
- Define and drive the product vision, balancing technical scalability and business impact.
- Enhance the communications engine for better automation, personalization, configurability
- Expand platform capabilities including downstream logic and new client-facing applications
- Streamline developer workflows in collaboration with product, engineering, and operations teams
- Develop and own success metrics to measure platform performance and business impact
- Manage vendor relationships—optimizing costs, performance, and reliability.
- Advocate for platform needs with executive leadership, influencing key investments and strategy.
- Ensure seamless adoption, driving usability and integration across Cedar’s ecosystem.
Preferred Qualifications
- Prior knowledge of the healthcare space (providers, insurance companies, tech companies…)
