Sr. Product Integrations Operations Manager
| Company | BambooHR |
|---|---|
| Location | Utah, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior |
Requirements
- 5+ years of experience in operations or program management in a SaaS or technology environment
- Proficient in core operational tools such as Salesforce, Marketo, and Make (Integromat)
- Obsessed with process, detail, and driving efficiency
- Ability to juggle multiple projects with different stakeholders across technical and non-technical teams
- Understanding of the nuances of supporting technology integrations and co-marketing partnerships
- Highly analytical and can translate insights into scalable action
- Proactive and collaborative communication style
- Confident working independently while knowing when to pull in cross-functional support
Responsibilities
- Own and manage operational processes and documentation for BambooHR’s partner programs
- Maintain and evolve partner portals, onboarding checklists, launch playbooks, and partner enablement tools
- Collaborate closely with Partner Enablement, Product, Marketing, Legal, and Engineering
- Build and implement scalable workflows that ensure partners receive timely updates and clear expectations
- Manage ongoing partner data reporting, hygiene, performance tracking, and visibility across program systems
- Ensure compliance with partner program policies and governance models
- Support quarterly reviews of program performance and recommend operational improvements
- Serve as an internal expert on partner tool functionality and operational best practices
- Proactively identify and remove bottlenecks in the partner journey
Preferred Qualifications
- Prior experience managing PRMs (e.g., Allbound, Impartner) and familiarity with CRM tools (e.g., Salesforce)
- Experience standing up or managing a Marketplace, Embedded, or Platform partner program
- Understanding of SaaS integration workflows and product lifecycle management
- Comfort working with light HTML or tracking tools to support partner campaigns or resource hubs
- Familiarity with the HRIS or HR tech space and its ecosystem of solutions
- Proven ability to maintain clean, organized data systems and support internal reporting needs through scalable processes and documentation