Sr Product Manager – Business Deposits Support
| Company | BECU |
|---|---|
| Location | Washington, USA, Oregon, USA, Texas, USA, South Carolina, USA, Georgia, USA, Arizona, USA, Idaho, USA |
| Salary | $152300 – $186100 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- Bachelor’s degree or equivalent work experience in a technology, business, or related discipline required.
- Minimum 7 years of product management, product development, product operations or equivalent experience within the Financial Service industry.
- Experience working with Deposit Products.
Responsibilities
- Define and Lead Product Vision: You’ll create and own the strategic direction for one or more complex products, setting the foundation for long-term success within a business function.
- Drive Strategic Decisions: Guide decision-making processes for products by aligning them with organizational goals and business strategy, ensuring every move adds value.
- Define and Champion BECU’s Value Proposition: Identify opportunities where BECU has a competitive advantage and articulate how our products serve our members best.
- Lead a Member-First Culture: Drive initiatives to acquire new members, strengthen existing relationships, and elevate the overall member experience.
- Execute Product Strategy and Roadmap: Implement and manage product strategies that align with BECU’s business objectives and member needs.
- Develop Go-to-Market Strategies: Lead the design, implementation, and positioning of product offerings to maximize success in the market.
- Own Product Deficiencies and Issue Resolution: Track, manage, and resolve product issues while maintaining a comprehensive log for continuous improvement.
- Maintain Compliance and Disclosures: Partner with legal, risk, compliance, and audit teams to ensure accurate and up-to-date product documentation and collateral.
- Support and Train Frontline Teams: Provide guidance and training to ensure internal teams have the knowledge needed to support members effectively.
- Develop and Manage Fund Availability Strategies: Create and oversee policies that optimize access to funds while balancing operational risks.
- Optimize Hold Strategy: Evaluate and refine policies to enhance the member experience while mitigating fraud risks in collaboration with key stakeholders.
- Innovate for Growth and Retention: Identify new ways to bundle and enhance services that align with members’ financial goals and drive sustained engagement.
- Manage End-to-End Product Flow: From research to design to delivery, you’ll manage the entire lifecycle of the product, ensuring smooth transitions and effective outcomes across all stages.
- Prioritize and Set Release Goals: You will manage and prioritize product releases, ensuring key deliverables are met while balancing multiple product initiatives.
- Track and Analyze Product Performance: You’ll define and track performance metrics, using data to measure effectiveness and continuously refine products to achieve desired business outcomes.
- Communicate Across the Organization: Present ideas and data-driven insights to all levels of the organization, fostering understanding and alignment on product goals and direction.
- Incorporate Insights and Refine Roadmaps: Capture feedback and lessons learned to adapt the product vision, ensuring continuous improvement and responsiveness to evolving needs.
- Own Product Lifecycle: You’ll take full ownership of your product throughout its lifecycle, ensuring all aspects are managed effectively and continuously evolve with market trends.
- Build Vendor Relationships: Manage and nurture relationships with external vendors, ensuring they are aligned with our product goals and contribute to successful outcomes.
- Collaborate Across Ecosystems: Work closely with internal teams and external partners to ensure seamless execution and alignment with business capabilities.
- Stay Ahead of Industry Trends: Monitor the latest trends and apply industry knowledge to keep our products relevant, competitive, and aligned with the voice of the member.
- Understand Member Needs: Infuse member insights into your product development process, ensuring that every decision made resonates with and meets the needs of our members.
- Manage Product Financials: Oversee product budgets, approve expenses, and ensure financial objectives are met to maintain product profitability.
- Share Information Across Teams: Foster a culture of transparency by effectively sharing information and knowledge across all levels of the team.
- Provide Leadership and Mentorship: Offer guidance, support, and mentorship to team members and other stakeholders to cultivate a high-performing, collaborative culture.
Preferred Qualifications
- Advanced degree.
- P&L management/finance experience.
- Previous experience overseeing all elements of the product development lifecycle.
- Self-directed and able to proactively identify business and customer needs and opportunities, overcome barriers, influence, and formulate solutions with minimal supervision.
- Experience in managing highly effective cross-functional teams.
- Previous experience determining product marketing strategies based on voice of the member (customer).
- Experience managing and maintaining vendor relationships.
- Exceptional writing, editing, and presentation skills.