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Sr. Specialist – Project Management Officer – Pmo
| Company | Mastercard |
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| Location | Arlington, VA, USA |
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| Salary | $114000 – $182000 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Senior |
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Requirements
- Bachelor’s degree with relevant professional experience in program or project management.
- Outstanding organizational, communication, and analytical skills, with the ability to manage multiple initiatives under tight timelines.
- Proven experience in delivering complex, cross-functional projects in global environments, preferably in financial services or management consulting.
- Strong proficiency in project management methodologies (e.g., Agile, Waterfall) and tools (e.g., Microsoft Project, Aha!, Jira, or similar).
- Self-motivated and collaborative, with the ability to influence and engage stakeholders across levels and geographies.
Responsibilities
- Monitor the status, progress, dependencies, and risks across the Mastercard Offers program roadmap, product releases, and critical initiatives.
- Develop and deliver executive-level status reporting and presentations for senior leadership highlighting performance metrics, risks, and key decisions.
- Support program-level decision-making through quantitative prioritization frameworks, ensuring alignment with business goals and client expectations.
- Collaborate closely with global product managers, engineers, and external partners, facilitating cross-functional meetings across time zones to ensure cohesive project execution and effective stakeholder engagement.
- Identify and escalate risks, bottlenecks, and interdependencies early, and drive timely resolution of critical issues.
- Champion and implement structured change management processes to ensure smooth transitions, adoption, and successful delivery.
- Conduct post-implementation reviews, capturing lessons learned and driving continuous improvement.
- Track and report on KPIs, success metrics, and benefits realization to measure project and program outcomes.
- Promote adherence to the “Offers Product Development Standards” and Mastercard’s product lifecycle and technology strategy guidelines.
- Support the development and execution of product release communications, ensuring consistency, quality, and compliance.
- Coach and support project managers in applying project management best practices and methodologies.
Preferred Qualifications
- Project Management Professional (PMP) certification or equivalent.
- Experience in process optimization, technology application lifecycle management, or portfolio management.
- Familiarity with Loyalty Solutions or technical expertise relevant to the role.
