SR Supervisor
| Company | Universal |
|---|---|
| Location | Austell, GA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s, Associate’s |
| Experience Level | Mid Level, Senior |
Requirements
- Experience in ramp operations, specific to the intermodal transportation industry
- Willingness to work in varying weather conditions
- Effective oral and written communication skills
- Strong computer skills, including knowledge of Microsoft Office
- Documented successful completion of lawful post-offer, pre-employment checks including criminal background check and drug screening.
Responsibilities
- Manage the day-to-day operations of the intermodal ramp, ensuring efficient and safe handling of containers, equipment, and vehicles while focusing on safety, performance & productivity.
- Lead and mentor a team of ramp personnel. Provide guidance, support, and training to enhance their performance and professional growth.
- Ensure compliance with safety regulations, company policies, and industry best practices. Promote a culture of safety, conduct safety training sessions, and enforce safety protocols.
- Coordinate and oversee regular maintenance and repair of ramp equipment, including hostlers, cranes, and loading/unloading machinery. Collaborate with maintenance team.
- Efficiently allocate manpower, equipment, and resources to meet operational requirements. Monitor and adjust staffing levels based on workload and demand fluctuations.
- Regularly monitor and evaluate KPI’s to assess ramp productivity, identify areas for improvement, and implement corrective measures to meet or exceed performance targets.
- Collaborate with customer service teams to ensure timely and accurate communication with customers regarding shipment status, delays, and any other relevant information.
- Maintain accurate records, generate reports, and document daily ramp activities, ensuring data integrity and providing insights for management decision-making.
- Continuously identify opportunities for process optimization and efficiency gains. Implement initiatives to streamline ramp operations, reduce turnaround times, and enhance overall operational performance.
Preferred Qualifications
- Bachelor’s or Associate’s degree (Preferred)