Sr. System Engineer
| Company | Raye IT Consulting |
|---|---|
| Location | Silver Spring, MD, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- Experience in VMWare virtual hosting environments
- MS Windows Server 2016-2022 administration
- Windows PowerShell scripting
- Active Directory
- VDI
- Requires a bachelor’s degree and 5+ years of relevant experience (8 years of experience may be considered in lieu of a degree)
- Experience supervising or mentoring others
- Demonstrated hands-on experience in designing and managing a VMware virtual infrastructure
- Experience with Scripting/Automation
- Experience with interacting with customers to handle service inquiries and problems
- Experience troubleshooting issues in a mixed configured growing environment
- Experience with server patch management methodologies for testing and deployment
- Exceptional time management skills
- Experience with support ticket management systems
- O&M of virtual environments, patching, updating anti-virus and resolving security vulnerabilities
- Experience in information technology and information security and working with monitoring systems, supporting auditing, incident response, and system health
- Experience with software and security architectures
- Direct, hands-on experience providing assistance to users, optimizing system operations, and monitoring IT enterprise systems
Responsibilities
- Provide support to the Office of Marine and Aviation operations for those on site and remote
- Serve as point person during operational incidents and project implementation
- Provide input into the development, implementation and execution of strategies and organizational initiatives
- Support Tier 2 and Tier 3 support and collaboration
- Design and develop complex solutions without assistance from peers
- Work in a collaborative team environment and support Tier 3 team when needed
- Lead the triage and resolution of escalated, complex incidents, problems, or capacity concerns
- Maintain daily operations, monitoring, problem identification/resolution of VMware server/systems, applications
- Work across IT functional boundaries with configuration, installation, maintenance, troubleshooting, upgrade and system management
- Research, document and recommend new system related technologies and migration and upgrade paths
- Build and maintain working relationships with clients, team members, vendors, and others involved in the projects
- Troubleshoot complex software, hardware, and server upgrade issues
- Perform and/or assist with the tasks in collaboration of Network engineers and technicians at all levels
- Monitor and summarize the progress of all projects
- Update client documentation in system
Preferred Qualifications
- Experience in HyperV, Azure, and VMWare
- Ability to present solutions and design and install data networks at client locations