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Sr. Talent Development Partner
Company | PointClickCare |
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Location | Mississauga, ON, Canada |
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Salary | $100100 – $107600 |
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Type | Full-Time |
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Degrees | |
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Experience Level | Senior |
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Requirements
- Advanced analytical, collaboration, interpersonal, and influencing skills.
- Advanced skills in building relationships, presentation, group facilitation, and communication (verbal and written) skills.
- Advanced skills in multi-tasking, priority setting, organization, risk management, project planning, and project management.
- Advanced skills in applying a holistic view to performance problems, identifying root causes, and recommending learning solutions as required.
- Demonstrated experience in quality assurance testing of learning solutions.
- Demonstrated experience with both the instructional design and development of multi-channel (i.e., Classroom, eLearning, virtual synchronous or asynchronous, role plays, simulations, games, videos, job aid, blended, other digital) solutions in alignment with adult learning theories and instructional design methodologies.
- Strong knowledge of current and emergent trends in learning design and development.
- Some ability to develop content into engaging and accessible solutions for multichannel delivery including classroom, online courses, synchronous/asynchronous, virtual, simulations, webpages, videos, games, social platforms, mobile and print.
- Strong ability to conduct quality assurance testing of multichannel solutions against instructional design standards.
- Intermediate ability using Articulate 360 products including Rise & Storyline.
- Basic ability to develop SharePoint sites using SharePoint Designer and SharePoint workflows.
- Advanced ability using Microsoft Office Products (Word, PowerPoint, Excel).
- Knowledge of other applications such as and the Adobe Master Creative Suite, Audacity, Camtasia, Canva, Miro, SnagIt, Visme, Vyond, Zoom and other educational technology tools an asset.
- Ability to handle multiple tasks and projects simultaneously, establish priorities, organize, and plan work.
- Attention to detail and strong analytical skills.
- Ability to produce in a fast-paced environment, remain flexible, and adapt to shifting priorities.
Responsibilities
- In partnership with the HR Strategic Business Partners, identify and prioritize learning needs of specific employee segments, conduct skills assessments to identify specific learning needs, and recommend learning solutions for knowledge-gap and performance related problems.
- Conduct learning needs analysis and evaluate business unit’s overall learning requirements, business objectives, desired results, and constraints.
- Ability to act as a learning content curator. The learning content curator will identify the most relevant information for a specific group of target audience and contextualize and organize it before presenting it to them.
- Investigate available learning methods and procedures to determine the most effective manner by which to meet specific learning needs (i.e., facilitator-led, virtual synchronous, virtual asynchronous, online learning, blended learning, resource guides etc.).
- Work collaboratively with business SMEs where required to gather or vet content.
- Create instructional design documents for review and sign off by all stakeholders.
- Utilize a wide variety of educational technologies to develop meaningful learning experiences.
- Design and development include: change management, communication, pre/post activities and evaluation tools, adhering to adult learning principles, instructional design methodologies and an Agile learning development model (SAM/Llama).
- Assess learning program participants for knowledge and behavior changes as required.
- Analyze and recommend process improvements for team processes and procedures.
- Coordinate with the HR team and external vendors to plan and schedule learning/educational interventions.
- Recommend and coordinate updates to existing learning materials for continuous improvement of course content and program delivery techniques.
- Continually build a knowledge base of current and emergent educational technology trends, innovations, industry standards and best practices to ensure learning offerings continue to engage all learners.
Preferred Qualifications
- CTDP certification, CPTD certification, or Learning Guild membership an asset.
- Ability to thrive within a fast-paced, entrepreneurial culture.