Sr Tech Field Eng
| Company | Unisys |
|---|---|
| Location | Tarrytown, NY, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior |
Requirements
- High School Diploma or GED required
- May require technical certification or Associate Degree
- Generally, 2-4 years’ experience in area of responsibility
- Eligibility for any required authorizations from the U.S. Government
Responsibilities
- Provides the full range of Field Engineering support for an assigned base of large / complex clients
- Takes complete ownership of onsite service activity
- Performs advanced-level maintenance on all products, including low-complexity installation activities
- Provides technical feedback on equipment, systems and processes to improve overall service delivery
- Uses advanced tools and technical knowledge to resolve client problems and conduct scheduled installs
- Identifies and resolves systemic issues within the team
- Proactively supports the needs of other team members, providing technical assistance and expertise
- Contributes to improved client services metrics reporting and documentation
- Monitors technical and process issues, proactively informing the manager and/or team on offering improvement recommendations
Preferred Qualifications
-
No preferred qualifications provided.