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Sr Technical Business Analyst
| Company | Public Consulting Group |
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| Location | United States |
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| Salary | $74200 – $94000 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Mid Level, Senior |
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Requirements
- Ability to work collaboratively within a team and independently (with peers, staff, clients, and leadership)
- Ability to work efficiently and accurately so that tasks and projects are completed on time and accurately
- Proven ability to take initiative and seek solutions
- Ability to develop competencies across all EDPlan Innovations Products
- Strong analytical skills, including the ability to analyze, organize, and present data
- Strong attention to detail
- Organization, planning, and time management skills
- Effective communication skills (presentation, facilitation, and written)
- Curious to learn multiple states, product, and program functions
- Ability to build and maintain business relationships
- Ability to use sound judgment in completing tasks and when to seek guidance from Product/ Technology Leads when needed
Responsibilities
- Creates requirements-gathering documents to identify business and user needs
- Creates functional specifications (as well as any other documentation needed) to clearly denote scope and requirements to development and QA teams
- Creates wireframes or prototypes using Axure RP, or related tools
- Gathers and adapts business requirement feedback from key stakeholders for new development (ex. Project teams, other EDPlan Innovations)
- Coordinates with developers, QA teams, and users to plan and execute test processes and ensure functionality and user acceptance
- Performs deployment verification on Production site(s)
- Performs regression testing for each release (Pre and Post release)
- Assists with internal trainings for new features – ‘Train the Trainer’
- Participates in and/or provides training to new and existing users for EDPlan Innovations
- Assists with writing user stories for new features
- Assists product development and R&D with client focus groups on features/topics, if needed
- Assists with product troubleshooting and triage, when required and appropriate
- Prepares and posts defects/support requests. Manages through to completion and release
- Supports other teams with new state implementations, new feature configurations and new project rollouts, if appropriate
- Assists teams with technical assistance and clarifying functionality for SOP (standard operating procedure) documentation
Preferred Qualifications
- 3+ year of business analysis and/or product design experience
- Knowledge or experience using EDPlan preferred
- Proven record of excellence in documenting, designing, and delivering technical solutions
- Experience with wireframing/prototyping tools such as Axure RP or ability to quickly learn
- Knowledge of Asana, JIRA, Zendesk, MS Project, and other project tracking tools preferred
- Proficiency in MS Office products, including PowerPoint, Excel, and Word
