Sr. Technical Program Manager – Network
| Company | Moderna |
|---|---|
| Location | Cambridge, MA, USA, Seattle, WA, USA |
| Salary | $129600 – $207500 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior, Expert or higher |
Requirements
- 8+ years of program management experience, preferably in network engineering
- Demonstrated technical depth, problem-solving capabilities, and stakeholder and vendor management skills
- Technical background in network engineering, with a strong understanding of ITSM and Agile methodologies
- Experience in running programs within a cross-functional, global team of mixed engineering, architecture, and operations
- Ability to successfully scope and drive complex and multi-workstream programs in a structured, risk-considerate, data-driven fashion
Responsibilities
- Program Management – take a structured, data-driven, and risk-based approach to program scoping, execution, and reporting
- Kick off and successfully manage multiple, simultaneous, complex, high visibility workstreams with full ownership, effective collaboration, and good process
- Build processes, templates, and structure, or leverage existing ones as appropriate
- Manage vendors, schedule, scope, and cost
- Measure program success (or lack thereof) and risks using data and facts
- Provide balanced risk remediation strategies and recommendations and drive risk mitigation
- Develop and maintain close stakeholder relationships and build influence to drive the appropriate outcomes across Moderna
- Provide clear, accurate, consistent, and timely communications
- Advance good infrastructure and security practices and culture
- Network and infrastructure improvements – work with Network Engineering as well as Network Security, Cloud, Compute and Storage, Identity and Access Management, IT, Cybersecurity, and business stakeholders to manage and drive improvement projects in a structured and predictable manner
- Lead and drive network service management improvements and process optimization initiatives, including network patch and vulnerability management.
- Manage multiple initiatives in 2025/26: Oversee the complete overhaul of Moderna’s wireless network infrastructure, ensuring modernized, scalable, and secure solutions. Migration to a new on-call management model to improve coverage and response efficiency. Standardize network monitoring and alerting systems across global infrastructure. Rationalize network inventory to improve asset visibility and lifecycle management. Support Compute and Storage initiatives as needed, ensuring alignment with broader infrastructure goals. Actively contribute to creating a more inclusive culture and environment at Moderna; endorse, create, and maintain antiracist policies and processes
Preferred Qualifications
- Hands-on experience with network technologies, including WAN, LAN, WLAN, firewalls, NAC, AAA, network monitoring, etc.
- Influential, inclusive, and trusted partner compassionate to the needs and situations of all your stakeholders
- Deep familiarity with ITSM frameworks (e.g., ITIL) and Agile methodologies (Kanban, Scrum) to manage complex network and infrastructure programs.
- Experience driving structured, process-driven network transformation initiatives.
- Ability to facilitate and manage Kanban workflows for engineering teams.
- Knowledge of security and compliance standards relevant to network infrastructure operations.
- Strong listener with the ability to deeply understand, ask the right questions, and proactively pursue constructive feedback
- Embrace a culture of continuous service improvement and service excellence
- A desire to make an impact as part of a high-growth, transformational company
- Experience with GxP environments and regulatory requirements