Sr. Technical Project Manager – Infrastructure
| Company | FreedomPay |
|---|---|
| Location | Philadelphia, PA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s, Master’s |
| Experience Level | Mid Level, Senior |
Requirements
- Bachelor Degree or higher in Computer Science, Management, MIS, Engineering, or related discipline
- Capable of understanding technical infrastructure verbiage
- Relevant Industry Certifications and classes are preferred: Project Management (i.e. PMP, PRINCE II), SCRUM Master, Ethics, Communication, Management
- Comfortable working in a fast paced and entrepreneurial environment
- Ability to translate requirements, goals, and directives into well-structured tasks and plans, including implementation plans, pre-requisites, order of execution, etc.
- Capable of understanding client issues and requests, then translating them into clear deliverables for the teams
- Polished communicator, well organized, detail oriented, and hands on.
- Possess an eagerness to learn the details of the platform, infrastructure, and services we provide, both technically (how they work) and from a merchant’s perspective (how they are used)
- Azure DevOps, MS Project, MS Office, Lucid Charts, Confluence
- 3-5+ years delivering IT Infrastructure related IT projects across multi-faceted teams in a service provider context
- In-depth knowledge of relevant technologies such as Highly Available Web Environments, API’s, Networking/Load-Balancing, DNS
- Demonstrated strong leadership, decision making, and problem-solving skills and experience
- Demonstrated experience managing multiple concurrent work streams in a fast-paced entrepreneurial environment
- Interfacing with external and internal stake holders and SME’s, and C-level personnel
- Experience working with both enterprise level clients and quick agile projects
- Experience in translating architecture discussions into actionable items
- Experience working within the Microsoft realm
- Delivered projects using various software development methodologies, including Waterfall, and Agile SCRUM
- Experience within the payments and/or financial services industry a plus
Responsibilities
- Manage complex, highly technical, interdepartmental projects in our Infrastructure group- primarily relating to DevOps, SRE and Release through all phases of the life cycle to ensure projects are delivered on time, on scope and within budget.
- Successfully manage the relationship with the client, stake holders, partners and vendors through the delivery of each project.
- Intake and track multiple projects in parallel, work directly with other project and product managers to establish and define scope, high level and detailed requirements.
- Participate in the creation of statement of work contracts, proposals, quotes and estimates, project budgets
- Track and report all project expenditures, ensure timely and accurate invoicing as appropriate
- Manage AND help create/contribute to all facets of project artifacts and documentation (requirements, design, specifications, release information, training material, flow diagrams, communication artifacts, approvals, etc.)
- Ensure teams structure deliverables into project plans and tickets, work with management on resource allocation and prioritization
- Manage and track all deliverables to the work/project plan, own the plan, ensure on time, on scope and on budget delivery. Collaborate with other project managers, delivery managers, and senior managers to align resources to the plan
- Establish communication plans and schedules. Provide frequent project updates to all stake holders within FreedomPay and the client
- Coordinate meetings with clients, partners, integrators, and internal resources such as software, database, platform, network and security engineers/architects, etc.
- Coordinate and manage vendor or 3rd party work streams. Closely align with client and vendor project managers on timely and successful delivery
- Act as the single point of contact for all delivery and tracking at the intersection of multiple software development and infrastructure initiatives
- Recommend internal process, policy, and quality improvements
- Foster a culture of teamwork, collaboration, proactive and positive communication
- IT Project Managers work standard work weeks but may be required to work some after hour maintenance windows with the teams
Preferred Qualifications
- Relevant Industry Certifications and classes are preferred: Project Management (i.e. PMP, PRINCE II), SCRUM Master, Ethics, Communication, Management
- Experience within the payments and/or financial services industry a plus