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Sr. User Researcher
| Company | Databricks |
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| Location | San Francisco, CA, USA |
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| Salary | $130900 – $200600 |
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| Type | Full-Time |
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| Degrees | Master’s |
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| Experience Level | Senior |
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Requirements
- Mixed methods researcher who can successfully design and implement user research programs and processes, but with an outsize emphasis on quantitative user research methodologies and projects
- Expert knowledge of the key data team personas including machine learning engineers, data scientists and administrators
- Expert understanding of software development practices and an ability to communicate with engineers and other stakeholders on deeply technical matters and nuances of the developer experience
- Expert working knowledge of the product design process and how and when user research can add maximum value
- Effective communication and presentation skills with a consistent track record of delivering concise, compelling deliverables to influence executive-level business decisions and strategies
- Able to lead a team in customer-centered research methodologies and workshops
- Experience coding with R, SQL, STATA, SPSS or equivalent
- Experience with survey design and response effects, and applying statistical analysis methods such as Regressions, ANOVA, and T-Tests
- Advanced degree in human-computer interaction, psychology, cognitive science or related field
Responsibilities
- Help build the infrastructure and operations needed to facilitate a successful user research program at Databricks
- Break down strategic, ambiguous questions into a clear research roadmap; designing and leading projects from start to finish, ultimately delivering meaningful impact to Databricks’ product design and business strategy
- Partner with other researchers and data scientists to triangulate insights and develop a holistic view of our customers, along with identifying new opportunities for Databricks to democratize data to everyone in an organization
- Conduct multi-method research to inform and influence our business strategy, partnering closely across disciplines to identify opportunities and define success for Databricks make our products simpler for our customers
- Deliver frequent and exceptionally high-quality research deliverables with proven impact on our product and business strategy
- Champion user research holistically across Databricks and build internal partnerships that allow research to be integrated successfully within the organization
- Contribute to a COE (Center of Excellence) model that allows for scalable adoption of product research practices – driven by your program and materials. You will create and publish a set of resources for Bricksters that provides tools, guidelines and best practices which will help to democratize user research methodologies across Databricks so that any Brickster working on our products will have guidance for how to engage in research with our customers
Preferred Qualifications
No preferred qualifications provided.
