Staff – Advanced Analytics – Payments Insights
| Company | Airbnb |
|---|---|
| Location | Washington, USA, Pennsylvania, USA, Oregon, USA, California, USA, Texas, USA, Jackson Township, NJ, USA, Florida, USA, Nevada, USA, Georgia, USA, Mississippi, USA, Tennessee, USA, Minnesota, USA, New York, NY, USA, North Carolina, USA, Ohio, USA, Illinois, USA, Alabama, USA |
| Salary | $176000 – $220500 |
| Type | Full-Time |
| Degrees | Master’s, PhD |
| Experience Level | Expert or higher |
Requirements
- 8+ years of industry experience in business analytics
- Degree (Masters or PhD is a plus) in a quantitative field (e.g., Statistics, Econometrics, Computer Science, Engineering, Mathematics, Data Science, Operations Research)
- Experience supporting Payments team and/or have worked closely
- Expert skills in SQL
- Expert in at least one programming language for data analysis (Python or R)
- Experience with non-experimental causal inference methods, experimentation and machine learning techniques, ideally in a multi-sided platform setting
- Working knowledge of schema design and high-dimensional data modeling (ETL framework like Airflow)
- Ability to work under conditions of ambiguity in a fast-growth, sometimes uncertain and complex environment
Responsibilities
- Generating payment reports and analyzing payment data for insights and performance evaluation
- Provide regular updates and reports to management and stakeholders
- Assist with analyzing payment performance and health, triaging the issue, and provide recommendation on the best course solution and optimization
- Collaborate on Financial Risk Management including losses, chargebacks and other cost components, and automation of payments processes
- Assist with initiatives to optimize the end-to-end payments journey by identifying pain points, friction areas, and improvement opportunities
- Collaborate with driving Host and Guest advocacy to enhance payment experience, amplifying voices and addressing concerns with impactful and measurable results
- Assist with building new payment strategies to balance financial risk and experience for different seller segments by utilizing advanced data analytics, both internal and external, to inform strategic decision-making
- Stay abreast of industry trends, emerging technologies, and regulatory changes in the payments landscape. Proactively identify opportunities for innovation
- Oversee the day to day operations in partnership with finance
- Ensure accurate and efficient handling of payments transaction
- Monitor payment trends, identify areas for improvement and implement strategies to optimize payments processing
- Provide guidance to platform to maintain a robust and reliable payments infrastructure, contributing to the overall financial health of the business
Preferred Qualifications
- Masters or PhD in a quantitative field (e.g., Statistics, Econometrics, Computer Science, Engineering, Mathematics, Data Science, Operations Research)