Staff IT Analyst III

Staff IT Analyst III

Requirements

• 7+ years of banking experience as BA/BSA or in operations roles
• Bachelor’s degree in related field required.
• Advanced in process and data analysis within a specific domain or functional area utilizing demonstrated critical thinking skills.
• Advanced working in Microsoft Office & relevant Diagramming Software (e.g. Lucid, Visio, etc.), as well as technical aptitude & experience within a specific domain.
• Experience leading others, either formally or informally
• Good communication skills across business and technology audiences
• Experience in requirements gathering and documentation using techniques like user stories, business process flow, use case, system flow, state diagrams and data maps preferred
• Understanding of IT Service Management including Problem, Change, and Incident Management processes
• Working experience in an agile development environment

Responsibilities

• Lead large complex projects with the expectation of ensuring the business outcomes are achieved.
• Develop list of critical documentation and artifacts to meet project objectives while also completing the development of high quality deliverables through effectively communicating learnings, findings, impacts, and next steps with subject matter experts.
• Use deep understanding of Microsoft Office tools, Diagramming Software (e.g. Lucid, Visio, etc.), and/or other appropriate technical tools within a specific domain or functional area on the processes, data analysis, and IT governance.
• Interact directly with business partners to identify pain points, opportunities, and design systems solutions.
• Leads business interviews to analyze and document current and future states along with product owner.
• Identifies, manages and tracks business and technical objectives.
• Become a Subject Matter Expert (SME) on the system processes and data structures that support Corporate Technology, and, when needed, provide training to end users and/or other IT Personnel.
• Documents business, technical requirements, and/or critical business processes using textual and visual modeling techniques like user stories, journey diagrams, mental models, business process flow, use case, system flow and state diagrams.
• Works closely with product owner, UI/UX designers, facilitate the generation of workflow, lo-fidelity and hi-fidelity wireframes.
• Gains knowledge and support data governance team by providing data mapping, data store, its intent, meaning, context, and lineage on the enterprise data catalog.
• Review current documentation for applications and systems and take necessary actions as appropriate (create new, modify existing, etc.).
• Collaborate closely with the wider technology teams to coordinate interdependencies and resolve issues and understand overlaps of teams and applications.
• Involved with support activities for existing solutions, including regular business interactions and facilitating delivery of improvements and bug fixes as required.

Preferred Qualifications

• Intermediate knowledge of general Financial Services or Banking is preferred.
• Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
• Good understanding of UX artifacts like journey diagrams, mental models, persona reports, site maps, wireframes, style guides etc.
• Experience in programming or scripting languages like python, java script, type script, shell, batch.
• Experience in report generation, SQL, data structures, excel macros are highly desired.