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Staff Product Manager Platform
Company | Pantheon |
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Location | Vancouver, BC, Canada |
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Salary | $155000 – $190000 |
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Type | Full-Time |
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Degrees | |
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Experience Level | Senior, Expert or higher |
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Requirements
- 8+ years in relevant B2B SaaS Product Management experience in an agile and highly dynamic environment
- A data-driven approach to decision making, balanced with strong product intuition
- Proven experience with platform or infrastructure products that serve both internal teams and external customers
- A mindset for working incrementally, breaking down complex systems into smaller pieces, and using prototypes and experiments to quickly test hypotheses
- Technical aptitude with ability to quickly build expertise in unfamiliar domains and contribute meaningfully to technical discussions
- Strong communication and presentation skills with the ability to craft business cases and narratives that inspire and influence change.
- Experience collaborating with engineering teams on architectural decisions and technical trade-offs that support business objectives
- Demonstrated ability to translate user needs into technical requirements and keep engineering teams focused on customer outcomes
- Experience with containerization, cloud platforms (preferably Google Cloud Platform), and scalable infrastructure
Responsibilities
- Collaborate with internal teams to understand their product strategies and identify how the platform can best support them
- Define long-term platform strategies that balance technical sustainability, security, business goals, and user needs
- Prioritize platform initiatives based on impact, feasibility, and alignment with company objectives
- Design platform primitives and patterns that enable internal teams to build features independently without requiring bespoke support
- Champion standardization and reusability across the platform to improve developer productivity and reduce technical debt
- Identify opportunities to enhance platform capabilities that unlock new product possibilities
- Balance immediate needs with long-term platform health and evolution
- Evaluate competing technical approaches with architects and engineering leads, weighing trade-offs to reach design decisions that support business goals
- Break down complex systems into component parts and identify paths for incremental improvement
- Advocate for architectural decisions that support business objectives while maintaining technical integrity
- Provide guidance to technical teams on customer priorities to keep development focused on high-impact outcomes
- Engage with the internal teams and customers to gather insights and feedback
- Collaborate with User Researchers to conduct user interviews, surveys, and usability studies to understand user behaviors and preferences
- Use feedback to iterate on product features and enhance the overall overall developer experience
- Work closely with engineering, design, and marketing teams to ensure the successful execution of the product roadmap
- Collaborate with customer support to address user issues and provide timely resolutions
- Communicate product updates and releases to internal teams and external stakeholders
Preferred Qualifications
No preferred qualifications provided.