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Staff – Technical Program Management

Staff – Technical Program Management

CompanyCoupang
LocationSeattle, WA, USA
Salary$138000 – $297000
TypeFull-Time
DegreesBachelor’s
Experience LevelSenior, Expert or higher

Requirements

  • Bachelor’s Degree in Computer Science/Engineering, Business Management, Economics, or Finance.
  • 7+ years of product/program management experience, with at least 2 years in an ecommerce or retail environment.
  • Highly motivated, energetic, and capable of addressing issues with a strong sense of urgency
  • Data-driven mindset with the ability to research and benchmark
  • Proficiency and experience with Python, Power BI and SQL
  • The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes
  • Strong communication skills, both verbal and written

Responsibilities

  • Stay close to our key business stakeholders, understand their visions about business growth and translate the needs into product roadmaps.
  • Drive the planning of product enhancements by carefully analyzing the operation data, user feedback and competitive landscape.
  • Other duties as assigned
  • Create buy-in for the product vision both internally and with key external partners
  • Develop detailed, crisp business requirements and user stories that can be used to create product specifications and architecture for each product and application
  • Manage backlog prioritization and trade-offs among customer feedback, performance, and operational support load
  • Proactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial, and technical goals

Preferred Qualifications

  • Experience in project management methodologies, business analysis, or process improvement
  • Experience in scaling new tech to help business teams directly impact customers
  • Masters degree in Economics or Finance