Staff – Technology Operations – Strategy and Operations

Staff – Technology Operations – Strategy and Operations

Requirements

• A minimum eight years of strategy, transformation experience with deep familiarity with technical industry.
• You’re able to use metrics to improve performance.
• You’re excited about solving complex challenges.
• You’re customer-centric in spirit and in execution.
• You’re comfortable influencing others, managing stakeholders, and communicating clearly.
• You have a test and learn mentality and an agile way of working to improve your product.
• You have experience in both small teams/incubators and large corporations, enabling you to move quickly and navigate processes/best practices at Walmart.
• Design thinking mindset to solve problems.
• Ability to analyze data, identify trends, and make data-driven decisions to improve efficiency and productivity.
• Proficiency in planning, executing, and overseeing projects to ensure they are completed on time and within budget.
• Expertise in methodologies such as Lean, Six Sigma, or Kaizen to identify and implement process enhancements.
• Understanding of budgeting, financial reporting, and cost control to manage resources effectively.
• Strong verbal and written communication abilities to convey information clearly and collaborate with various stakeholders.
• Ability to lead teams, manage conflicts, and motivate employees to achieve organizational goals.
• Familiarity with relevant software and tools (e.g., ERP systems, data analysis tools) to streamline operations.
• Aptitude for identifying issues, developing solutions, and implementing corrective actions swiftly and effectively.
• Capacity to align operations with the organization’s long-term goals and develop strategies to support growth and efficiency.
• Meticulousness in overseeing operations to ensure accuracy and quality in all processes.

Responsibilities

• Ensures reporting of key results to stakeholders and executive leadership.
• Collaborates on projects and project teams for the executive leadership by ensuring alignment with business priorities and strategies, determining key project metrics and translating project requirements into goals.
• Partners with the senior leadership on special business initiatives by understanding what business goals need to be achieved; developing solutions to help drive execution of the goals; recommending solutions to close gaps; and collaborates with vendors to leverage benchmark best practices to support recommendations and solutions.
• Drives a strategic narrative focused on key metrics engineering is influencing and controlling to track progress to drive leadership accountability and a data heavy rigor in tracking weekly progress.
• Drive horizontal interconnectedness inside the team within global tech and across product, finance, and business cross functional partner groups.
• Creates avenues for improving associate’s engagement and opportunities to grow, learn and innovate.
• Manages headcount, risk assessment, cost optimization for tech leaders.
• Manages participation across global tech led initiatives.
• Developing and implementing strategies, plans, and procedures to enhance organizational performance, drive efficiency, and support overall business objectives.
• Evaluating performance by analyzing and interpreting data and metrics.
• Managing relationships with partners and stakeholders.
• Maximizing the efficiency of all business procedures.
• Building processes that meet business objectives and ensure compliance.
• Monitoring financial data and recommending solutions.
• Coordinating with the people team to ensure hiring plans meet business needs and support headcount request decisions.
• Drive agenda for leadership offsites, staff meeting, and townhall meetings.
• Track TCO by product area.
• Lead monthly Ops Reviews to drive engineering excellence and productivity.

Preferred Qualifications

• Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years’ experience in project management, program management, program operations, or related area.
• We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.