Staff UX Researcher
| Company | Ramp |
|---|---|
| Location | San Francisco, CA, USA, New York, NY, USA, Remote in Canada |
| Salary | $163000 – $226400 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior, Expert or higher |
Requirements
- Minimum 7 years of experience conducting qualitative UX research at a tech company
- Experience designing research projects using a variety of methods like usability studies, contextual inquiry, and surveys
- Proven ability to communicate and collaborate with leaders across an organization to ensure research insights are effectively utilized
- An operations mindset with an understanding of the logistical challenges and workflows of recruiting for research
- An interest in empowering cross-functional partners to conduct effective research independently
- A strong enthusiasm for trying new tools and technologies to enhance our UX research practice
Responsibilities
- Identify and execute research topics in partnership with product teams
- Design and coordinate studies with clear goals and outcomes
- Optimize processes, tools, and resources that enable product teams to conduct their own UX research that results in actionable insights
- Pursue projects in areas that would benefit from larger generative or foundational research and build compelling evidence-based narratives for the organization
- Champion our customers and look for opportunities to amplify research projects and share learnings across teams
Preferred Qualifications
- Experience using Figma
- Experience with quantitative data collection and analysis
- Be kind, curious, and generous