Staff UX Writer - Borrow

Staff UX Writer – Borrow

Company	SoFi
Location	Seattle, WA, USA, San Francisco, CA, USA, New York, NY, USA
Salary	$Not Provided – $Not Provided
Type	Full-Time
Degrees
Experience Level	Senior, Expert or higher

8+ yrs experience of experience working in product design/UX roles
Strong point of view on voice, tone, formatting, etc.
Ability to leverage and work with a wide range of tools (ie Figma, Witer.AI, CMS’s, Github, etc)
Expertise in content design best practices across software products
Strong collaboration skills across cross-functional teams including product management, engineering and marketing
Ability to translate user research, user needs and product data to make informed design solutions
Track record for delivering end to end solutions with cohesive language and patterns, from initial concepts to launch
Experience presenting work and rationale to senior leadership and advocating for user needs in the context of business goals
Experience working in a highly collaborative, fast-paced, agile environment using tools like Jira and Confluence
A portfolio URL or PDF to submit with application with examples of content designer

Drive content creation across a number of concurrent work streams within one or more product areas including new features, improvements and optimizations.
Establish and maintain content style guides and repeatable content frameworks.
Collaborate closely with Designers, Researchers, Marketing Creatives and Brand Strategists to iterate and drive clear solutions that bring SoFi’s voice to live in product.
Develop effective solutions based on research, member insights, and industry best-practices (across finance and tech)
Present content solutions and clearly communicate design intent through documentation and presentations
Collaborate with other content designers working on other product areas to drive alignment and consistency across the entire user experience
Share work early and often for wide visibility and alignment