Store Leader

Store Leader

Requirements

• Multiple years leadership experience in a similar scope; hi-growth direct to consumer retail brands preferred.
• Omnichannel awareness and the ability to lead a team to provide a seamless customer experience between retail stores and ecommerce platforms.
• Proven track record leading and influencing across the four key areas of a retail business; success reflective in consistently outpacing sales and performance goals.
• Adept with technology and apps, including but not limited to Google Suites and MS office, and familiar with industry-related blogs and feeds.
• Demonstrated ability to build dynamic, high performing teams that align with company goals and values and are reflective of the communities we serve.
• Strong communication skills with the ability to effectively communicate across all levels of the organization.
• Ability to critically assess and coach team member performance to improve and optimize store output.
• Possess an understanding of the local market to ensure the store is tailored to drive customer loyalty and sales.
• Passionate about building a brand with purpose and demonstrating advocacy through business.

Responsibilities

• Lead by example: use company tools and personal leadership skills to create a strong selling culture and store environment that embody our core value of Spreading Good Vibes.
• Process in-store sales, returns and exchanges.
• Drive guest capture and retention; maintain up-to-date client information, requests, and product feedback.
• Analyze key business metrics to identify performance improvement opportunities.
• Utilize business tools as well as personal insight to drive results.
• Accountable for store results.
• Plan & execute in-store events in partnership with leadership team.
• Develop and maintain presence within local community.
• Oversee the Lifecycle of Product including in-store fulfillment, receiving inventory, cycle counts, transfers, and adjustments.
• Execute regularly scheduled store inventories.
• Track and account for cash procedures including, but not limited to: opening & closing cash registers, bank deposits, change orders…etc.
• Create a disciplined culture that is focused on operational excellence.
• Ensure timely execution of company directives & initiatives.
• Utilize available resources consistently and effectively.
• Collaborate with Leadership Team for monthly supply orders.
• Enact solution-oriented change through personal observations and Leadership Team feedback.
• Ensure updates requested by the Visual Team are made through planning and delegation with the team.
• Translate and implement company directives to create engaging floor spaces.
• Guide store team on a weekly basis to showcase merchandising updates.
• Maintain a neat and well-organized space to ensure seamless merchandise flow.
• Represent and reinforce the brand in a positive manner through strong visual presentation.
• Partner with the team daily to ensure the floor is fully restocked based on sell-through.
• Work in tandem with the Visual Team to maximize real estate, driving sales growth.
• Manage window and marketing updates.
• Set clear goals and foster a positive and rewarding store environment embodying our core value of Spreading Good Vibes.
• Champion high standards that empowers others to excel within the store & company at large.
• Recognize and highlight individual & team performance.
• Communicate effectively.
• Collaborate & build trust.
• Understand when to take action and when to escalate.
• Drive and uphold our epic people-centric selling strategies & cultures.
• Partner with store team to ensure opportunities for success are being addressed through timely touch bases.
• Create enthusiasm, passion, and a desire to excel within the store and company.
• Assess strengths & developmental opportunities of team.
• Provide timely and actionable coaching & feedback.
• Manage conflict through thoughtful communication and partnership.
• Drive sales through effective scheduling protecting peak hours while staying within allotted hours.
• Source, recruit, and onboard a community of folks with a diversity of viewpoints, experiences, and backgrounds.
• Build a strong internal bench in order to keep the store appropriately staffed.

Preferred Qualifications

No preferred qualifications provided.