Store Manager

Store Manager

Requirements

• Strong verbal and written communication skills
• Ability to multitask and prioritize in a fast-paced environment
• Strategic thinker
• Strong customer relationship management skills
• Previous work experience in the hospitality or retail industry
• Minimum of 5 years of direct management experience
• Strong analytical and business acumen
• Willingness to identify business improvement opportunities
• Exceptional organizational, time management and problem-solving skills

Responsibilities

• Interact and build relationships with customers to ensure high satisfaction and loyalty
• People champion through effective recruitment, on-boarding, performance management and learning and development
• Create staff schedules and monitor closely to manage payroll costs
• Ensure operating standards and procedures, including store opening/closing, are executed safely, properly, and securely and effectively address customer demand
• Promote daily/weekly/monthly specials in store and in the forecourt
• Maintain the highest level of store and forecourt cleanliness and safety for customers and staff
• Big focus on food service; increasing sales, monitoring service standards, safety and quality
• Keep store, interior and exterior, along with forecourt, refreshed and attractive through effective merchandising and organization

Preferred Qualifications

No preferred qualifications provided.