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Store Manager
Company | Bridgestone |
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Location | Toledo, OH, USA |
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Salary | $57000 – $105000 |
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Type | Full-Time |
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Degrees | Associate’s |
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Experience Level | Mid Level |
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Requirements
- High School Diploma or equivalent.
- Demonstrated success in retail sales management.
- Problem solving skills as it relates to customer complaints.
- Aptitude to manage inventory, order scheduling, and merchandising displays.
- Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty.
- Exceptional teammate and customer communication skills.
- Negotiation and conflict resolution skills.
- Must have a valid automobile driver’s license at all times and be able to drive customer and company vehicles.
Responsibilities
- Customer service.
- Drive store sales & promotions.
- Build customer satisfaction & loyalty creating results for teammates, customers and the company.
- Understand alternative tire sourcing and competitors.
- Track and meet payroll, budgets and store goals.
- Keep records and relevant financial information current.
- Manage, schedule and assign staff according to their skill level.
- Attend paid training to stay up-to-date with new developments in the automotive service industry.
- Follow up with customers to obtain feedback and ensure they are satisfied with received.
- Other duties as assigned.
Preferred Qualifications
- 2 year college degree or equivalent.