Store Manager
Company | O’Reilly Auto Parts |
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Location | Albany, OR, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | |
Experience Level | Mid Level, Senior |
Requirements
- Sales Specialist Training, Assistant Manager Certification, Manager Development Program module
- Strong verbal and written communication skills
- Must be well organized with the ability to prioritize effectively and manage time efficiently
- Knowledge of automotive parts, equipment, and systems
Responsibilities
- Maximizing sales by directing team members in a manner that provides customers with prompt, courteous, and professional service
- Soliciting orders, selling company products, and representing the company in accordance with company policies
- Maintaining customer base, increasing sales volume at assigned accounts, reviewing customer needs to gain market share, soliciting stocking-type business as well as daily needs and equipment sales
- Communicating with and coordinating sales call efforts with the Territory Sales Manager
- Supervising work performed by all store team members and working jointly with the District Manager in recruiting, testing, hiring, evaluating, promoting, disciplining, and discharging team members under their supervision
- Utilizing Scheduling & Timekeeping recommendations based on sales and payroll forecasting to develop and post work schedules for each pay period
- Reviewing team member timecards for clocking accuracy and correcting all missed punches daily
- Ensuring all store team members continually improve their skills through company training on policies and procedures, customer service, computer operations, catalogs, sales and safety
- Working with the Sales and Pricing Departments (with assistance of district manager) in establishing pricing levels for professional customers
- Maximizing gross profit on outside purchases
- Monitoring non-competitive price overrides and price matches to ensure policy compliance, overall profitability, and eliminate discounting abuse
- Ensuring the store is organized and operating according to all company policies and procedures
- Communicating any new information received from the company to all team members as necessary
- Implementing all planogram changes and merchandising plans as outlined
- Providing the Inventory Control Department with accurate and timely stock adjustment recaps
- Accurately handling all daily store accounting functions to ensure maximum store, corporate and distribution center efficiency, including sales reports, bank deposits, cash drawers, processing checks, etc.
- Monitoring all charge accounts, promptly taking care of any past due situations and communicating regularly with the Territory Sales Manager and credit department on status of problem accounts
- Monitoring all susceptible areas and implementing loss prevention procedures accordingly
- Ensuring store vehicles are clean, well-maintained, and daily/monthly inspections are being completed properly
- Reporting property/building needs using the Maintenance and Repair System (MARS) or to District Manager
- Attending the Annual Managers’ Conference
- All other duties as assigned
Preferred Qualifications
- Fluency in multiple languages (Spanish is highly desired)
- Certified Parts Professional Certification; ASE certification